Admissions Coordinator

Moravian Village; Bethlehem (Northampton County); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare facility is seeking a compassionate Admissions Coordinator to manage the admissions process for new residents. The role involves coordinating with hospital staff, families, and internal teams to ensure a smooth transition. Successful candidates will possess strong communication skills, a solid understanding of long-term care, and a genuine passion for helping others.

Benefits

Competitive salary and benefits package.

Opportunities for professional development and advancement.

Supportive team environment.

Making a real impact in the lives of residents and families.

Qualifications

• Experience in admissions, case management, or marketing in a healthcare setting preferred.
• Knowledge of Medicare and managed care insurance plans.
• Ability to handle sensitive situations with empathy and discretion.

Responsibilities

• Manage admissions process: inquiries, tours, pre-admission assessments, and paperwork.
• Collaborate with hospital discharge planners and case managers for referrals.
• Market facility services to referral sources and provide tours.

Skills

Communication

Organizational Skills

Empathy

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree

Tools

EMR systems

Microsoft Office Suite

Job description

Job Details

Job Location: MVB - Healthcare Center - Bethlehem, PA

Position Type: Full Time

Salary Range: $22.00 - $25.00 Hourly

Travel Percentage: Up to 25%

Job Shift: Day

Job Category: Marketing

Description

About Us:

At Moravian Village, we are dedicated to providing exceptional care in a CMS rated 5 Star facility. We are seeking a compassionate, detail-oriented Admissions Coordinator to join our team and play a key role in welcoming new residents and supporting their transition into our community.

Position Summary:

The Skilled Nursing Admissions Coordinator is responsible for managing and coordinating the admissions process for prospective residents. This role involves working closely with hospitals, physicians, families, and internal teams to ensure a seamless and positive admission experience. The ideal candidate will have strong communication skills, a deep understanding of the long-term care industry, and a genuine passion for helping others.

Key Responsibilities:

• Manage all aspects of the admissions process, including inquiries, tours, pre-admission assessments, and coordination of admissions paperwork

• Collaborate with hospital discharge planners, case managers, and family members to assess referrals and determine appropriate placement.

• Maintain accurate records in accordance with HIPAA and facility policies.

• Ensure rooms are prepared and staff is informed of incoming residents.

• Work with the interdisciplinary team to support resident care plans upon admission.

• Market the facility’s services to referral sources and the community.

• Provide tours and explain facility services to potential residents and families.

• Track and report admissions metrics and maintain an active admissions pipeline.

What We Offer:

• Competitive salary and benefits package.

• Opportunities for professional development and advancement.

• A supportive team environment.

• The chance to make a real impact in the lives of residents and their families.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.

• Previous experience in admissions, case management, or marketing in a skilled nursing facility or healthcare setting strongly preferred.

• Knowledge of Medicareand managed care insurance plans.

• Excellent interpersonal, communication, and organizational skills.

• Ability to handle sensitive situations with empathy and discretion.

• Proficiency with EMR systems and Microsoft Office Suite.