Senior Inpatient Admissions Coordinator - Substance Use Disorder Treatment

Atlantic Health Strategies™; North Palm Beach (FL); Remote; USD 55,000 - 85,000; Full time

Job summary

A leading provider in inpatient Substance Use Disorder treatment seeks a Senior Admissions Coordinator. This full-time remote role involves managing high-acuity admissions, guiding clients through the intake process, and achieving performance metrics. Ideal candidates are experienced in SUD admissions and have a strong track record of conversion success.

Qualifications

• Minimum 2 years in SUD admissions required.
• Demonstrated ability to close inpatient admissions effectively.
• Knowledgeable in insurance verification and ASAM criteria.

Responsibilities

• Manage calls with prospective clients and conduct pre-admission screenings.
• Guide clients empathetically from inquiry to admission.
• Collaborate with teams for seamless intake coordination.

Skills

Communication

Empathy

Organization

Tech-savvy

Education

Experience in Substance Use Disorder call center admissions

Tools

CRM systems

Job description

Senior Inpatient Admissions Coordinator - Substance Use Disorder Treatment

Senior Inpatient Admissions Coordinator - Substance Use Disorder Treatment

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Atlantic Health Strategies provided pay range

This range is provided by Atlantic Health Strategies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55,000.00/yr - $85,000.00/yr

Our client is seeking a closer with a proven track record in high-acuity SUD admissions. Our client, a leading provider of inpatient Substance Use Disorder (SUD) treatment, is seeking a seasoned, high-performing Senior Admissions Coordinator to support their remote call center operations. This is not an entry-level position—only candidates with direct experience in SUD admissions and verifiable KPIs will be considered. If you have worked in a behavioral health call center, consistently converted inquiries into admissions, and maintained top-tier performance metrics, we want to hear from you. Key Responsibilities: Manage inbound and outbound calls with prospective clients and families. Conduct pre-admission screenings to assess clinical appropriateness and eligibility. Guide individuals from inquiry to admission through clear, empathetic, and persuasive communication. Collaborate with clinical and operational teams to ensure seamless intake coordination. Meet and exceed performance benchmarks for call volume, conversion rates, and booked admits. Maintain accurate documentation in CRM systems. Ideal Candidate Profile: Minimum 2 years of experience in a Substance Use Disorder call center admissions role. Demonstrated ability to consistently close inpatient admissions. Knowledgeable in insurance verification, ASAM criteria, and inpatient clinical workflows. Tech-savvy and highly organized, with experience working in a remote environment. Strong communicator with a performance-driven mindset.

Performance Requirements: Applicants must present verifiable performance metrics, such as conversion rates and booked admissions. Prior success in a SUD admissions environment is essential. Position Details: Remote position (U.S.-based candidates only) Full-time role with various shifts available including day, evening and overnight. Individuals in recovery are encouraged to apply. Compensation includes salary plus bonus. Please Note: Applicants without direct experience in SUD admissions will not be considered. To apply, please submit your resume and a brief summary of your admissions experience and recent performance metrics.

Our client is committed to fostering a diverse, inclusive, and equitable workplace. They are proud to be an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected status under federal, state, or local laws. All employment decisions are made based on qualifications, merit, and business needs. They believe that a diverse team enhances innovation and performance. Candidates from all backgrounds are encouraged to apply, especially those who can contribute to the company's commitment to diversity and inclusion in the behavioral health field. If you require accommodations during the application or interview process, please reach out to us directly. About Atlantic Health Strategies: At Atlantic Health Strategies, our legacy is one of steadfast leadership and dedication to excellence in behavioral healthcare. With over two decades of executive leadership experience, we have meticulously built a strong foundation. Our journey has seen us overcome numerous challenges, from implementing complex billing software and maximizing EMR usage to expertly navigating payer audits and leading M&A teams through numerous exits and acquisitions. We've addressed critical compliance issues and surmounted revenue cycle obstacles with precision. Through our extensive experience, we recognized that the challenges we faced were not unique. Many organizations in the industry struggled with similar issues, often without the necessary resources or expertise to address them effectively. This realization led to the creation of Atlantic Health Strategies. Today, we are committed to guiding organizations to elevate their performance, optimize revenue streams, and, most importantly, enhance patient care. We stand as partners in progress, dedicated to raising the standards in behavioral healthcare.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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