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Infinity Healthcare Consulting is seeking an Admissions Concierge to oversee all admissions into our health center(s) from pre-admission to discharge, including admissions contracts and related documentation. The role focuses on patient satisfaction through first-24-hour rounds, clear communication of patient needs, and seamless coordination with the Transition Advisor and health center team.
Candidates must be able to mobilize between centers within the coverage territory to ensure smooth
Infinity values quality care as well as a productive, rewarding workplace culture.
The Admissions Concierge will be appointed to overseeing all admissions coming into the health center(s) from pre-admission to discharge, including admissions contracts, PASARR's and CHIRP's. As well, The Admissions Concierge will perform all customer service rounds within first 24 hours of patient stay ensuring patient satisfaction, reporting back to appropriate center leadership and ongoing throughout the duration of patient stay. Admissions Concierge will work closely with the Transition Advisor and health center team to create a seamless admissions experience including thoroughly communicating patient specific needs and room readiness. Must be able to mobilize from center to center within assigned coverage territory.