Admissions Concierge

Infinity Healthcare Consulting; Chicago (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Excellent Pay

Tuition Reimbursement

Paid Vacation Time

Paid Sick Time

Group Health Insurance

Dental and Vision Insurance

Life insurance plans

Disability plans

401K

Job summary

Infinity Healthcare Consulting seeks an Admissions Concierge to manage patient admissions from pre-admission to discharge across our health centers.

You will coordinate admissions contracts, PASARRs/CHIRPs, and ensure patient readiness and room turnover while delivering exceptional service. Travel between centers within the assigned territory is required.

Responsibilities

• Oversee admissions from pre-admission to discharge, including admissions contracts and PASARR/CHIRP handling.
• Perform customer service rounds within first 24 hours of patient stay to ensure satisfaction.
• Coordinate with Transition Advisor and health center team to ensure a seamless admissions experience.
• Mobilize between centers within assigned coverage territory.

Job description

We are looking for an Admissions Concierge!

Infinity values quality care as well as a productive, rewarding workplace culture.

• Excellent Pay
• Tuition Reimbursement
• Paid Vacation Time
• Paid Sick Time
• Group Health Insurance
• Dental and Vision Insurance
• Life insurance plans
• Disability plans
• 401K

The Admissions Concierge will be appointed to overseeing all admissions coming into the health center(s) from pre-admission to discharge, including admissions contracts, PASARR's and CHIRP's. As well, The Admissions Concierge will perform all customer service rounds within first 24 hours of patient stay ensuring patient satisfaction, reporting back to appropriate center leadership and ongoing throughout the duration of patient stay. Admissions Concierge will work closely with the Transition Advisor and health center team to create a seamless admissions experience including thoroughly communicating patient specific needs and room readiness. Must be able to mobilize from center to center within assigned coverage territory.