Admissions Concierge - Maryville

Infinity Healthcare Consulting; Maryville (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability plans

401K

Tuition reimbursement

Paid vacation

Paid sick time

Job summary

Infinity Healthcare Consulting is seeking an Admissions Concierge to oversee admissions from pre-admission to discharge, including contracts and related documentation. The role ensures patient satisfaction with early rounds and coordinates closely with hospital staff to smooth transitions between centers.

The ideal candidate has strong communication skills, experience in patient services, and the ability to mobilize across centers within the coverage territory.

Qualifications

• Prior experience in hospital admissions or patient services.
• Excellent communication and interpersonal skills.
• Ability to coordinate admissions from pre-admission to discharge.

Responsibilities

• Oversee admissions from pre-admission to discharge.
• Process admission contracts and related documents.
• Ensure patient satisfaction with rounds within 24 hours.
• Collaborate with hospital liaison and care teams to optimize room readiness.

Skills

Customer service

Communication skills

Care coordination

Multitasking

Education

High school diploma

Healthcare administration coursework

Job description

We are looking for an Admissions Concierge!

Infinity values quality care as well as a productive, rewarding workplace culture.

Our comprehensive benefit package includes Excellent Pay, Tuition Reimbursement, Paid Vacation Time, Paid Sick Time, Group Health Insurance, Dental and Vision Insurance, Life insurance plans, Disability plans, 401K

TheAdmissions Conciergewill be appointed to overseeing all admissions coming into the health center(s) from pre-admission to discharge, including admissions contracts, PASARR’s and CHIRP’s. As well, The Admissions Concierge will perform all customer service rounds within first 24 hours of patient stay ensuring patient satisfaction, reporting back to appropriate center leadership and ongoing throughout the duration of patient stay. Admissions Concierge will work closely with the Hospital Liaison and health center team to create a seamless admissions experience including thoroughly communicating patient specific needs and room readiness. Must be able to mobilize from center to center within assigned coverage territory.