Admissions & Clinic Receptionist - Day Shift (32h)

ScionHealth; Watertown (WI); On-site; USD 32,000 - 42,000; Part time

Job summary

ScionHealth in Wisconsin is seeking an Admissions Clerk to manage reception, registration and clerical duties for inpatient, outpatient, and ED services. You will collect demographics, billing and insurance information, explain forms, liaise with physicians and nursing units, and ensure accurate documentation to support a smooth admissions process.

The role requires strong communication, data entry accuracy, and proficiency with Microsoft Office; prior hospital or medical office experience is

Qualifications

• High School Diploma or Equivalent required.
• Experience in hospital or medical office preferred; ability to work with minimal supervision is required.
• Proficiency in data entry and attention to detail.

Responsibilities

• Performs patient registration for scheduled and unscheduled admissions, outpatient procedures, and ED services.
• Obtains and verifies patient demographic, billing, and insurance information, ensuring accuracy and completeness.
• Distributes and explains forms, documents, and educational materials to patients or their caregivers.
• Coordinates with physician offices, nursing units, and other departments to facilitate the admissions process.
• Verifies insurance benefits and obtains pre-certifications and authorizations as required.
• Collects co-pays, deductibles, and other payments; provides referrals for financial counseling as needed.
• Maintains accurate records of patient interactions and documents actions taken to resolve inquiries.
• Participates in call rotations as scheduled to support admissions desk coverage.
• Ensures compliance with organizational policies regarding patient confidentiality and HIPAA regulations.
• Maintains a clean and organized workspace, including sanitizing equipment and workstations.
• Assists with additional administrative duties as assigned.

Skills

Communication

Customer service

Data entry

Microsoft Office

Insurance verification

Multitasking

Time management

Organization

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

ScionHealth in Wisconsin is seeking an Admissions Clerk to manage reception, registration and clerical duties for inpatient, outpatient, and ED services. You will collect demographics, billing and insurance information, explain forms, liaise with physicians and nursing units, and ensure accurate documentation to support a smooth admissions process.

The role requires strong communication, data entry accuracy, and proficiency with Microsoft Office; prior hospital or medical office experience is