Patient Access & Admissions Specialist

St. Francis-Emory Healthcare; Columbus (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

ScionHealth in Columbus, Georgia, is seeking an Admissions Clerk to manage reception, registration, and clerical tasks for inpatient, outpatient, and ED admissions. You will collect demographics, verify insurance, and ensure accurate documentation to support efficient patient flow.

You'll coordinate with physicians and nursing staff, explain forms to patients, collect payments, and help with financial counseling as needed.

Qualifications

• Excellent communication and customer service required.
• Accurate data entry and attention to detail.
• Proficiency with Microsoft Office.
• Basic understanding of insurance verification and billing.
• Ability to handle multiple tasks in a fast-paced setting.

Responsibilities

• Performs patient registration for admissions, outpatient services, and ED.
• Obtains and verifies demographic, billing, and insurance information.
• Distributes forms and educational materials to patients or caregivers.
• Coordinates with physician offices, nursing units, and departments.
• Verifies benefits and obtains pre-certifications and authorizations.
• Collects co-pays and refers to financial counseling as needed.
• Maintains accurate records of patient interactions.
• Participates in call rotations to support admissions desk coverage.
• Ensures HIPAA compliance and maintains a clean work area.
• Assists with additional administrative duties as assigned.

Skills

Communication skills

Data entry accuracy

Microsoft Office

Insurance verification basics

Multitasking under pressure

Education

High School Diploma or equivalent

Job description

ScionHealth in Columbus, Georgia, is seeking an Admissions Clerk to manage reception, registration, and clerical tasks for inpatient, outpatient, and ED admissions. You will collect demographics, verify insurance, and ensure accurate documentation to support efficient patient flow.

You'll coordinate with physicians and nursing staff, explain forms to patients, collect payments, and help with financial counseling as needed.