Admissions & Client Success Lead

Prepory Coaching Group; United States; Remote; USD 53,000 - 65,000; Full time

Benefits offered by this job

Unlimited PTO

Paid holidays

Health insurance

Dental insurance

Vision insurance

Life insurance

Holiday bonuses

Team retreats

Job summary

Prepory Coaching Group seeks an experienced Former Admissions Officer (Account Manager) to own the family relationship from orientation through final admissions decisions. You will run new student orientations, parent check-in meetings, and act as the escalation point when expectations diverge from coaching.

You will manage a cohort of up to 15 students, ensuring a high-touch client experience. You will mentor admissions coaches on navigating family dynamics, advise on program offerings, and

Qualifications

• Knowledge of the U.S. college admissions process.
• Ability to explain complex processes clearly to families.
• Experience guiding families through admissions decisions.

Responsibilities

• Own the family relationship from orientation to final decision.
• Lead parent check-ins and translate progress for families.
• Escalate issues when expectations and coaching differ.
• Mentor coaches on client communication and needs.
• Manage a cohort of up to 15 students and track deadlines.

Skills

Admissions knowledge

Client success

Communication

Active listening

Organization

Time management

Mentoring

Evening availability

Education

Bachelor's degree

Job description

Prepory Coaching Group seeks an experienced Former Admissions Officer (Account Manager) to own the family relationship from orientation through final admissions decisions. You will run new student orientations, parent check-in meetings, and act as the escalation point when expectations diverge from coaching.

You will manage a cohort of up to 15 students, ensuring a high-touch client experience. You will mentor admissions coaches on navigating family dynamics, advise on program offerings, and