Admissions Clerk

Appalachian Regional Healthcare (ARH); Hyden (KY); On-site; USD 30,000 - 36,000; Full time

Job summary

Appalachian Regional Healthcare (ARH) in Kentucky seeks an Admissions Clerk to greet patients, register them for admission, transfer, and discharge, and manage related forms with courtesy and accuracy.

You will operate the hospital's reception and information systems, handle cash receipts, issue receipts, and maintain patient charts and schedules in a fast-paced setting while ensuring compliance with hospital guidelines.

Qualifications

• High School Diploma or GED required.
• Three to six months on-the-job training required to attain proficiency.
• Experience dealing with the public preferred.
• Must type a minimum of thirty (30) words per minute accurately.

Responsibilities

• Greet patients and visitors in person or by phone in a courteous manner.
• Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
• Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.
• Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.
• Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available.
• Prepares all necessary records relating to admission, payment, and discharge of patient.
• Pulls patient charts, maintains appointment schedules, handles money, retains custody of hospital keys as required.
• May assist patients in and out of vehicles.
• Operates various office equipment.
• Performs cashier duties; e.g. receipts of payment and issuance of receipts.
• Performs other related duties as assigned.

Skills

Typing speed

Customer service

Public interaction

Recordkeeping

Clerical duties

Cash handling

Verbal and written communication

Education

High School Diploma or GED

Job description

Overview

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

Overview

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

Responsibilities

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
• Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
• Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.
• Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.
• Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available.
• Prepares all necessary records relating to admission, payment, and discharge of patient.
• Pulls patient charts, maintains appointment schedules, handles money, retains custody of hospital keys as required.
• May assist patients in and out of vehicles.
• Operates various office equipment.
• Performs cashier duties; e.g. receipts of payment and issuance of receipts.
• Performs other related duties as assigned.

Qualifications

Education

• High School Diploma or GED equivalent required.

Experience

• Experience in dealing with the public preferred.
• Three (3) to six (6) months of on-the-job training required to attain proficiency in the performance of assigned duties and responsibilities.

Required Skills, Knowledge & Abilities

• Must be able to operate routine office equipment, including but not limited to:
• Postage meter
• Typewriter
• Display terminal and terminal printer
• Adding machine
• Copy machine
• Fax machine
• Medifax machine
• Communication systems
• Must type a minimum of thirty (30) words per minute accurately.
• Strong customer service and public interaction skills.
• Ability to communicate effectively both verbally and in writing.
• Ability to maintain accurate records and documentation.
• Ability to perform clerical and administrative duties efficiently.
• Ability to work in a fast-paced environment while maintaining accuracy and professionalism.