Admissions Clerk

Appalachian Regional Healthcare (ARH); Whitesburg (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

Appalachian Regional Healthcare (ARH) is seeking an Admissions Clerk to handle patient registration, transfers and discharges with courtesy. You will greet patients and visitors in person or by phone, and provide general information about the hospital in line with guidelines.

The role requires basic office skills, typing 30 wpm, and the ability to manage records, payments, and cashier duties. A High School Diploma or GED is required, with on-the-job training provided.

Qualifications

• High School Diploma or GED required.
• Must type 30 words per minute accurately.
• Experience dealing with public is desired.
• 3–6 months on-the-job training to attain proficiency.

Responsibilities

• Greet patients and visitors in person or by phone.
• Provide general information about the hospital and patient conditions.
• Operate the telephone and paging system and keep records.
• Assist in admitting, transferring, or discharging patients.
• Maintain inpatient roster, bed assignments, and room availability.

Skills

Customer service

Data entry

Telephone etiquette

Typing 30 wpm

Office equipment

Education

High School Diploma or GED

Tools

Postage meter

Typewriter

Fax machine

Telephone system

Copier

Job description

Overview

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

Responsibilities

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
• Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
• Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.
• Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.
• Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available.
• Prepares all necessary records relating to admission, payment, and discharge of patient.
• Pulls patient charts, maintains appointment schedules, handles money, retains custody of hospital keys as required.
• May assist patients in and out of vehicles.
• Operates various office equipment.
• Performs cashier duties; e.g. receipts of payment and issuance of receipts.
• Performs other related duties as assigned.

Qualifications

• High School Diploma or GED equivalent.
• Must operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine and copy machine, fax machine, medifax machine and communications system.
• Must type 30 words per minute accurately.
• Experience in dealing with public is desired.
• Three (3) to six (6) months on-the-job training is required to attain proficiency of performance of assigned duties and responsibilities.