Admissions Clerk

Appalachian Regional Healthcare (ARH); Hazard (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

Appalachian Regional Healthcare (ARH) seeks an Admissions Clerk to register, admit, and discharge patients efficiently and courteously. You will greet patients and visitors in person or by phone and verify information as needed.

Responsibilities include maintaining inpatient rosters, preparing admission and discharge records, handling payments, and operating office equipment. Requires a High School Diploma or GED and 3–6 months on‑the‑job training; knowledge of ICD-10/CPT codes is preferred.

Qualifications

• High School Diploma or GED required.
• 3–6 months on‑the‑job training required to attain proficiency.
• Must operate routine office machines and understand general hospital processes. ICD-10 and CPT codes knowledge is relevant for billing.

Responsibilities

• Greet patients and visitors, in person or by phone, and provide information.
• Prepare admission, discharge, and payment records for patients.
• Maintain inpatient rosters by name, bed number, and religious preference; report admissions/discharges daily.
• Pull patient charts, handle scheduling, and assist with transportation arrangements as needed.
• Operate office equipment and manage receipts and cashier duties.

Skills

Receptionist skills

Customer service

ICD-10 knowledge

Education

High School Diploma or GED

Tools

Office equipment operation

Telephone system / paging system

Job description

Overview

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

Special Instructions

3:30 PM - 4 AM float position

Responsibilities

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
• Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
• Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.
• Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.
• Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available.
• Prepares all necessary records relating to admission, payment, and discharge of patient.
• Pulls patient charts, maintains appointment schedules, handles money, retains custody of hospital keys as required.
• May assist patients in and out of vehicles.
• Operates various office equipment.
• Performs cashier duties; e.g. receipts of payment and issuance of receipts.
• Performs other related duties as assigned.

Education

• High School Diploma or GED equivalent

Minimum Work Experience

• Three (3) to six (6) months on-the-job training is required to attain proficiency of performance of assigned duties and responsibilities

Required Skills, Knowledge, And Abilities

• Must operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine and copy machine, fax machine, medifax machine and communications system
• Must have knowledge of medical terminology ICD-10 and CPT codes as pertains to billing