Admitting Clerk- FT

Moberly Regional Medical Center; Moberly (MO); On-site; USD 28,000 - 36,000; Full time

Job summary

Moberly Regional Medical Center is seeking an Admitting Clerk to facilitate efficient patient admissions and registration. You will verify insurance, explain financial documents, and counsel patients on payment options while ensuring accuracy and compliance.

Responsibilities include accurate order entry, patient education on costs, and coordination with nursing for bed assignments, all while maintaining confidentiality and delivering excellent customer service in a fast-paced setting.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required.
• 1-2 years of experience in a healthcare setting preferred.

Responsibilities

• Register patients accurately in the registration system and obtain signatures on consent and authorization forms.
• Verify insurance coverage and identify plan codes to ensure accurate billing.
• Explain legal and financial documents, including ABNs, to patients and families as required.
• Counsel self-pay patients on procedure costs, payment options, and available financial resources.
• Secure and log patient valuables upon admission, ensuring proper tracking and safekeeping.
• Place identification armbands on patients to support accurate identification and continuity of care.
• Read physician orders to determine appropriate registration processes and ensure accurate order entry for ancillary departments.
• Notify relevant departments or physicians of patient arrivals and follow up on delays to ensure timely service.
• Assist with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
• Operate a multi-line telephone system to manage calls, relay messages promptly and accurately.
• Maintain effective communication during emergency codes and support facility emergency plans as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Interpersonal communication

Customer service

Attention to detail

Billing processes knowledge

Tools

Electronic registration system

Job description

Job Summary

The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.

Essential Functions

• Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
• Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
• Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
• Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
• Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
• Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
• Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
• Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
• Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
• Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required
• 1-2 years of experience in a healthcare setting preferred

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.
• Proficiency in using electronic registration and order entry systems.
• Knowledge of insurance verification and billing processes.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong attention to detail and organizational skills to ensure accurate documentation.
• Excellent multitasking abilities to manage a fast-paced environment effectively.