Admissions Clerk

Lone Star Park; Grand Prairie (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Lone Star Park is seeking a customer service associate to greet guests at entry and provide information on available services in a friendly, professional manner. Role may include evenings, weekends or holidays; occasional overtime is possible. Must handle cash and card transactions accurately and maintain opening/closing duties as assigned.

Bilingual skills are a plus; fluency in English required. Strong communication, math skills, and attention to detail are essential; experience with cash

Qualifications

• Education: High school diploma or GED.
• 3–6 months cash handling experience preferred.
• Must pass background check and regulatory license if applicable.

Responsibilities

• Greets customers upon entry to the facility in a friendly, professional manner.
• Provides information on all customer-related services and products.
• Generates monies/credit card charges to night auditors as required.
• Directs groups scheduled for events regarding informational services.
• Monitors guests and reports problems to the Department Manager.
• Performs opening/closing duties as assigned; may work evenings, weekends or holidays.

Skills

Cash handling

Customer service

Communication skills

Multitasking

Detail oriented

Bilingual

Data entry

Fluent English

Education

High school diploma or GED

Tools

POS system

Cash register

Job description

General Definition:Promote positive customer relations by providing a full range of informational services to patrons upon entry to the facility in a friendly, professional manner.Essential Job Functions:Dependability, good attendance, and occasional overtime required.May be required to work evenings, weekends, or holidays as scheduled.Have the ability to accomplish a multitude of duties as assignedGreets customers upon entry to simulcast facility, grandstand, or any other designated area where customer’s entry or patronage is required in a friendly, professional manner.Generates monies/credit card charge information to the night auditors as required.Furnishes information (both printed and verbal) regarding all customer-related services provided throughout the facility.Provides direction to groups scheduled for specific events regarding all informational services and products.Approaches all encounters with guest and employees in a friendly and service-oriented manner.Monitors guest for problems and reports any such findings to Department Manager.Maintains and completes all opening/closing duties according to procedures set forth within the department.Performs other duties as assigned.Education & Training:High school diploma or GED3 – 6 months of cash handling experience preferred.Knowledge, Skills and Abilities:Requires excellent communication skills, basic math and reasoning ability under extreme public scrutiny.Strong cash handling experience requiredDetail-oriented and able to perform multiple tasks as assigned.Excellent customer service and cash handling skills required.Must be able to communicate fluently in English and to follow instructions as given.Bilingual a plus.Data entry skills a plus.Training:Responsible GamingLicenses/Certifications/Other:Must be able to pass a background check and receive a license or permit from any Regulatory Agency, if applicable to perform the essential job functions.Physical Requirements:The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Strength:Sedentary to medium workloadStand, sit and walk consistentlyWill be required to lift up to or over 20lbs or exert occasionally over 50lbsMovement:Will consistently be required to touch, feel, stoop, bend, kneel, climb, reachWill use office equipmentDriving motor vehicles as neededAuditory:Frequently speak and articulateNoise levels will be varied from moderate to heavy machineryEnvironmental:Exposure to weather and extreme elements are minimalMinimal exposure in close proximity to horsesConsistent exposure to spoke filled environment