Admissions Clerk

GLOBAL GAMING SOLUTIONS LLC; Grand Prairie (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

GLOBAL GAMING SOLUTIONS LLC in Grand Prairie, Texas seeks a seasonal customer service associate to welcome guests, answer questions, and promote services. You will provide courteous information and assist guests with inquiries at the facility entrance and during events.

The role requires cash handling, reliability, and flexibility to work evenings or weekends. You will interact with guests in a friendly, professional manner and help with entry and event-related services.

Qualifications

• High school diploma or GED.
• 3–6 months cash handling experience preferred.
• Fluent English; bilingual a plus.
• Excellent communication and math skills.
• Able to multi-task and work under public scrutiny.

Responsibilities

• Greet customers in a friendly, professional manner.
• Handle cash and process charges as needed.
• Provide information on services and products.
• Direct groups to events and answer inquiries.
• Maintain opening/closing duties and report issues.
• May work evenings, weekends, or holidays as scheduled.

Skills

Communication

Cash handling

Detail-oriented

Bilingual

Education

High school diploma or GED

Job description

Job DetailsJob Location: GRAND PRAIRIE, TX 75050Position Type: SeasonalEducation Level: High SchoolJob Shift: AnyJob Category: Customer ServiceGeneral Definition:

Promote positive customer relations by providing a full range of informational services to patrons upon entry to the facility in a friendly, professional manner.

Essential Job Functions:

• Dependability, good attendance, and occasional overtime required.
• May be required to work evenings, weekends, or holidays as scheduled.
• Have the ability to accomplish a multitude of duties as assigned
• Greets customers upon entry to simulcast facility, grandstand, or any other designated area where customer’s entry or patronage is required in a friendly, professional manner.
• Generates monies/credit card charge information to the night auditors as required.
• Furnishes information (both printed and verbal) regarding all customer-related services provided throughout the facility.
• Provides direction to groups scheduled for specific events regarding all informational services and products.
• Approaches all encounters with guest and employees in a friendly and service-oriented manner.
• Monitors guest for problems and reports any such findings to Department Manager.
• Maintains and completes all opening/closing duties according to procedures set forth within the department.
• Performs other duties as assigned.

QualificationsEducation & Training:

• High school diploma or GED
• 3 – 6 months of cash handling experience preferred.

Knowledge, Skills and Abilities:

• Requires excellent communication skills, basic math and reasoning ability under extreme public scrutiny.
• Strong cash handling experience required
• Detail-oriented and able to perform multiple tasks as assigned.
• Excellent customer service and cash handling skills required.
• Must be able to communicate fluently in English and to follow instructions as given.
• Bilingual a plus.
• Data entry skills a plus.

Training:

• Responsible Gaming

Licenses/Certifications/Other:

• Must be able to pass a background check and receive a license or permit from any Regulatory Agency, if applicable to perform the essential job functions.

Physical Requirements:

The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strength:

• Sedentary to medium workload
• Stand, sit and walk consistently
• Will be required to lift up to or over 20lbs or exert occasionally over 50lbs

Movement:

• Will consistently be required to touch, feel, stoop, bend, kneel, climb, reach
• Will use office equipment
• Driving motor vehicles as needed

Auditory:

• Frequently speak and articulate
• Noise levels will be varied from moderate to heavy machinery

Environmental:

• Exposure to weather and extreme elements are minimal
• Minimal exposure in close proximity to horses
• Consistent exposure to spoke filled environment