Admissions Clerk

GLOBAL GAMING LSP LLC; Grand Prairie (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

GLOBAL GAMING LSP LLC in Grand Prairie, TX is seeking a seasonal Customer Service Associate to greet guests, provide information, handle cash transactions, and support event operations in a fast-paced facility.

The role requires a high school diploma, reliable attendance, and the ability to work evenings, weekends or holidays. Fluency in English is required; bilingual skills are a plus.

Qualifications

• Requires excellent communication skills, basic math and reasoning under public scrutiny.
• Strong cash handling experience.
• Detail-oriented and able to perform multiple tasks as assigned.
• Excellent customer service and cash handling skills.
• Fluent English required; bilingual a plus.
• Data entry skills a plus.

Responsibilities

• Dependability, good attendance, and occasional overtime required.
• May be required to work evenings, weekends, or holidays as scheduled.
• Have the ability to accomplish a multitude of duties as assigned.
• Greets customers upon entry to simulcast facility, grandstand, or any other designated area where customer’s entry or patronage is required in a friendly, professional manner.
• Generates monies/credit card charge information to the night auditors as required.
• Furnishes information regarding all customer-related services provided throughout the facility.
• Provides direction to groups scheduled for specific events regarding all informational services and products.
• Approaches all encounters with guest and employees in a friendly and service-oriented manner.
• Monitors guest for problems and reports any such findings to Department Manager.
• Maintains and completes all opening/closing duties according to procedures set forth within the department.
• Performs other duties as assigned.

Skills

Communication

Cash Handling

Customer Service

Detail-Oriented

English Fluency

Bilingual

Data Entry

Education

High School Diploma

Job description

Job Details

Job Location: LSP Grandstand - GRAND PRAIRIE, TX 75050

Position Type: Seasonal

Education Level: High School

Job Shift: Any

Job Category: Customer Service

General Definition:

Promote positive customer relations by providing a full range of informational services to patrons upon entry to the facility in a friendly, professional manner.

Essential Job Functions:

• Dependability, good attendance, and occasional overtime required.
• May be required to work evenings, weekends, or holidays as scheduled.
• Have the ability to accomplish a multitude of duties as assigned.
• Greets customers upon entry to simulcast facility, grandstand, or any other designated area where customer’s entry or patronage is required in a friendly, professional manner.
• Generates monies/credit card charge information to the night auditors as required.
• Furnishes information (both printed and verbal) regarding all customer-related services provided throughout the facility.
• Provides direction to groups scheduled for specific events regarding all informational services and products.
• Approaches all encounters with guest and employees in a friendly and service-oriented manner.
• Monitors guest for problems and reports any such findings to Department Manager.
• Maintains and completes all opening/closing duties according to procedures set forth within the department.
• Performs other duties as assigned.

QualificationsEducation & Training:

• High school diploma or GED
• 3 – 6 months of cash handling experience preferred.

Knowledge, Skills and Abilities:

• Requires excellent communication skills, basic math and reasoning ability under extreme public scrutiny.
• Strong cash handling experience required.
• Detail-oriented and able to perform multiple tasks as assigned.
• Excellent customer service and cash handling skills required.
• Must be able to communicate fluently in English and to follow instructions as given.
• Bilingual a plus.
• Data entry skills a plus.

Training:

• Responsible Gaming

Licenses/Certifications/Other:

• Must be able to pass a background check and receive a license or permit from any Regulatory Agency, if applicable to perform the essential job functions.

Physical Requirements:

Strength:

• Sedentary to medium workload
• Stand, sit and walk consistently
• Will be required to lift up to or over 20lbs or exert occasionally over 50lbs

Movement:

• Will consistently be required to touch, feel, stoop, bend, kneel, climb, reach
• Will use office equipment
• Driving motor vehicles as needed

Auditory:

• Frequently speak and articulate
• Noise levels will be varied from moderate to heavy machinery

Environmental:

• Exposure to weather and extreme elements are minimal
• Minimal exposure in close proximity to horses
• Consistent exposure to spoke filled environment