Admissions Assistant

San Bruno Skilled Nursing; San Bruno (CA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holiday Pay

401(k) Retirement Plan

Employee Assistance Program

Career Growth Opportunities

Job summary

San Bruno Skilled Nursing in San Bruno, CA seeks an Admissions Assistant who will be the first point of contact for prospective residents, families, hospitals, and referral partners, guiding admissions with compassion and strong organizational skills to ensure a welcoming experience. This role also conducts facility tours and maintains confidentiality in handling sensitive information.

You will coordinate admissions, verify required documents, maintain accurate records, assist with insurance

Qualifications

• Previous experience in admissions, healthcare, skilled nursing, or long-term care preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Strong communication, customer service, and interpersonal skills.
• Excellent organizational skills with strong attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to maintain confidentiality and handle sensitive information professionally.

Responsibilities

• Serve as the primary contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule admissions, including pre-admission assessments and required documentation.
• Maintain accurate resident records in compliance with federal, state, and facility regulations.
• Assist with insurance verification, prior authorizations, and financial eligibility processes.
• Conduct facility tours and provide information to prospective residents and families.
• Collaborate with nursing, social services, and administrative departments to ensure seamless resident transitions.
• Prepare admission packets and required documentation.
• Follow up with hospitals, physicians, case managers, and referral partners to obtain timely and complete information.
• Support marketing, community outreach, and census development efforts as needed.

Skills

Admissions coordination

Healthcare experience

Communication

Organization

MS Office

EHR systems

Confidentiality

Tools

Microsoft Office

EHR systems

Job description

Admissions Assistant

San Bruno Skilled Nursing

San Bruno, CA

Salary: $80,000 - $110,000 annually

Full-Time | Monday-Friday

Position Summary

San Bruno Skilled Nursing is seeking a compassionate, organized, and customer-focused Admissions Assistant to join our team. In this role, you will serve as the first point of contact for prospective residents, families, hospitals, and referral partners, helping ensure a smooth and welcoming admissions experience. Working closely with the Admissions Coordinator and interdisciplinary teams, you will play a key role in coordinating admissions, maintaining compliance, and supporting occupancy growth.

Responsibilities

• Serve as the primary contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule admissions, including pre-admission assessments and required documentation.
• Maintain accurate resident records in compliance with federal, state, and facility regulations.
• Assist with insurance verification, prior authorizations, and financial eligibility processes.
• Conduct facility tours and provide information to prospective residents and families.
• Collaborate with nursing, social services, and administrative departments to ensure seamless resident transitions.
• Prepare admission packets and required documentation.
• Follow up with hospitals, physicians, case managers, and referral partners to obtain timely and complete information.
• Support marketing, community outreach, and census development efforts as needed.

Qualifications

• Previous experience in admissions, healthcare, skilled nursing, or long-term care preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Strong communication, customer service, and interpersonal skills.
• Excellent organizational skills with strong attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to maintain confidentiality and handle sensitive information professionally.

Physical Requirements

• Frequent sitting, standing, and walking.
• Occasional lifting of up to 25 pounds.
• Regular use of a computer, phone, and office equipment.
• Ability to work efficiently in a fast-paced healthcare environment.
• Strong attention to detail and clear communication skills.

Benefits

Full-time employees may be eligible for:

• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Holiday Pay
• 401(k) Retirement Plan
• Employee Assistance Program (EAP)
• Career Growth and Development Opportunities

Join our dedicated team at San Bruno Skilled Nursing and help create a positive experience for residents and families during one of the most important transitions in their healthcare journey.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.