Admissions Assistant

(San Bruno Skilled Nursing) San Brunoidence Opco, LLC; United States; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Holiday Pay

401(k) Retirement Plan

EAP

Career Growth and Development

Job summary

San Bruno Skilled Nursing in San Bruno, CA seeks an Admissions Assistant to be the first point of contact for prospective residents, families, hospitals, and referral partners. You will coordinate admissions, verify documentation, and support occupancy growth while ensuring compliance.

The role requires strong communication skills, organization, and experience in healthcare admissions, with proficiency in EHR systems and Microsoft Office.

Qualifications

• Experience in admissions, healthcare, skilled nursing, or long-term care preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Strong communication, customer service, and interpersonal skills.
• Excellent organizational skills with strong attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to maintain confidentiality and handle sensitive information professionally.

Responsibilities

• Serve as the primary contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule admissions, including pre-admission assessments and required documentation.
• Maintain accurate resident records in compliance with federal, state, and facility regulations.
• Assist with insurance verification, prior authorizations, and financial eligibility processes.
• Conduct facility tours and provide information to prospective residents and families.
• Collaborate with nursing, social services, and administrative departments to ensure seamless resident transitions.
• Prepare admission packets and required documentation.
• Follow up with hospitals, physicians, case managers, and referral partners to obtain timely and complete information.
• Support marketing, community outreach, and census development efforts as needed.

Skills

Admissions experience

Healthcare knowledge

Medicare/Medicaid knowledge

Communication skills

Interpersonal skills

Tools

EHR systems

Microsoft Office

Job description

San Bruno, CA Salary: $80,000 - $110,000 annually Full-Time | Monday-Friday

Position Summary

San Bruno Skilled Nursing is seeking a compassionate, organized, and customer-focused Admissions Assistant to join our team. In this role, you will serve as the first point of contact for prospective residents, families, hospitals, and referral partners, helping ensure a smooth and welcoming admissions experience. Working closely with the Admissions Coordinator and interdisciplinary teams, you will play a key role in coordinating admissions, maintaining compliance, and supporting occupancy growth.

Responsibilities

• Serve as the primary contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule admissions, including pre-admission assessments and required documentation.
• Maintain accurate resident records in compliance with federal, state, and facility regulations.
• Assist with insurance verification, prior authorizations, and financial eligibility processes.
• Conduct facility tours and provide information to prospective residents and families.
• Collaborate with nursing, social services, and administrative departments to ensure seamless resident transitions.
• Prepare admission packets and required documentation.
• Follow up with hospitals, physicians, case managers, and referral partners to obtain timely and complete information.
• Support marketing, community outreach, and census development efforts as needed.

Qualifications

• Previous experience in admissions, healthcare, skilled nursing, or long-term care preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Strong communication, customer service, and interpersonal skills.
• Excellent organizational skills with strong attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to maintain confidentiality and handle sensitive information professionally.

Physical Requirements

• Frequent sitting, standing, and walking.
• Occasional lifting of up to 25 pounds.
• Regular use of a computer, phone, and office equipment.
• Ability to work efficiently in a fast-paced healthcare environment.
• Strong attention to detail and clear communication skills.

Benefits

• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Holiday Pay
• 401(k) Retirement Plan
• Employee Assistance Program (EAP)
• Career Growth and Development Opportunities

About Us

Join our dedicated team at San Bruno Skilled Nursing and help create a positive experience for residents and families during one of the most important transitions in their healthcare journey.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.