Admissions Assistant

Asbury Communities; Gaithersburg (MD); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401K with match

PTO and paid holidays

Job summary

Asbury Methodist Village in Gaithersburg, MD is seeking an Admissions Assistant to provide administrative support to the Admissions Department and help achieve census goals. The role involves preparing documentation, onboarding activities, and acting as the first point of contact for residents and families.

Responsibilities include handling calls, data entry, and preparing admission paperwork, while ensuring HIPAA-compliant records and a welcoming atmosphere for new residents and referral

Qualifications

• Experience in healthcare/admissions or administrative support preferred.
• High school diploma or equivalent required; Associate’s degree preferred.

Responsibilities

• Provide administrative support to the Admissions Department, including answering and directing calls, emails, and admission inquiries.
• Perform general office duties such as scanning, copying, filing, document management, referral intake, and data entry into electronic systems.
• Prepare admission packets, contracts, financial agreements, and other required admission documentation.
• Obtain required signatures, verify and update resident demographic, insurance, emergency contact, and responsible party information, and track outstanding documentation.
• Meet newly admitted residents and families, support admission-related onboarding, and coordinate communication with internal departments to support a smooth transition into the facility.
• Create a positive first impression for prospective residents, families, visitors, and referral sources by maintaining a professional, compassionate, and customer-focused approach.
• Maintain accurate and confidential admission records in accordance with HIPAA, applicable regulations, facility policies, and organizational standards; may perform other duties and responsibilities as assigned.

Skills

Administrative support

Customer service

Data entry

HIPAA compliance

Education

High school diploma or equivalent

Associate degree preferred

Tools

Electronic systems (EHR)

Job description

Today is a new day. At Asbury we’re filling it with more laughter, more possibilities, more ways to give back, all backed by support for whatever life brings your way. We are an organization with a mindset to help others, a place where seniors continue to teach, learn, and grow, a certified Great Place to Work where you can build a purposeful career. Let’s do all the good we can in this world – together.

Asbury Methodist Village proudly provides high quality, compassionate services in skilled nursing, assisted living, residential living, post-acute rehabilitation, and memory support care for residents of Montgomery County and surrounding areas.

Once you've submitted your application, you'll receive an email and text invitation from our trusted partner, Arena, to complete a short 3-5 minute questionnaire. Completing this step is required as part of the application process and helps us get to know you better.

Schedule and Pay

• PRN hours up to 75hours bi-weekly
• 9am-5pm, some evenings and weekends required
• $20.00/hour
• Temporary position through December 31, 2026

Job Description

Summary

The Admissions Assistant provides administrative and operational support to the Admissions Department to help the facility achieve census goals. This role supports the admission process by preparing documentation, maintaining accurate records, assisting with onboarding activities, and serving as a welcoming resource for residents, patients, and families. The position works under the direction of the Admissions Coordinator and Director of Admissions.

Essential Functions

• Provide administrative support to the Admissions Department, including answering and directing calls, emails, and admission inquiries.
• Perform general office duties such as scanning, copying, filing, document management, referral intake, and data entry into electronic systems.
• Prepare admission packets, contracts, financial agreements, and other required admission documentation.
• Obtain required signatures, verify and update resident demographic, insurance, emergency contact, and responsible party information, and track outstanding documentation.
• Meet newly admitted residents and families, support admission-related onboarding, and coordinate communication with internal departments to support a smooth transition into the facility.
• Create a positive first impression for prospective residents, families, visitors, and referral sources by maintaining a professional, compassionate, and customer-focused approach.
• Maintain accurate and confidential admission records in accordance with HIPAA, applicable regulations, facility policies, and organizational standards; may perform other duties and responsibilities as assigned.

Qualifications

• Previous experience in healthcare, admissions, customer service, or administrative support preferred.
• High school diploma or equivalent required; Associate’s degree preferred.

Additional Information

Depending upon the status of the position, Asbury offers generous benefits including medical, dental, and vision coverage; 401K with match; PTO and paid holidays.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.