Admissions Assistant/ Front Desk Support

Alta Gardens; Garden Grove (CA); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Competitive Wages

Great benefits – Medical, dental, and.

Continuing Education / Training Opport

Referral Bonus Program

Job summary

Alta Gardens is seeking an Admissions Assistant / Front Desk Support for a full-time, on-site role in Garden Grove. You will handle inquiries, conduct tours and pre-admission interviews, and coordinate admissions with the Business Development team to attract suitable candidates into the system.

You must have 2-4 years in long-term care or skilled nursing, understand healthcare reimbursement, hold a valid driver’s license, and be compassionate toward residents and families.

Qualifications

• 2-4 years related experience in a long‑term care or a skilled nursing environment
• Understanding of healthcare reimbursement programs
• Must have valid driver’s license and clear DMV record, and be insurable under Company’s insurance policy
• Compassion toward residents and their families
• Must be knowledgeable of nursing practices, procedures, terminology, laws, regulations, and guidelines that pertain to long‑term care

Responsibilities

• Admissions Assistant / Front Desk Support duties: answer inquiries and manage admissions via phone, email, fax and in person
• Conduct tours and pre-admission interviews with prospective resident/responsible party
• Review admissions for suitability with Administrator, Director of Nursing and Business Office Manager as appropriate
• Receive and distribute mail, deliveries, and packages
• Collaborate with other departments to ensure smooth daily operations
• Schedule transportation for Residents' appointments
• Perform other administrative and front desk duties as assigned

Skills

Customer service

Receptionist

Healthcare understanding

Education

High School or better

Job description

Admissions Assistant / Front Desk Support

Job Category: Staff

Requisition Number: ADMIS006867

• Posted: July 9, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Are you looking for your new career? We are hiring an Admissions Assistant / Front Desk Support to be the newest member of our awesome team!

Salary Range: $16.90-$22.00 per hour.

Are you ready to contribute to a team, committed to excellent customer service and dedicated to each individual’s unique talent?

If yes, how you will contribute to the team:

As an Admissions Assistant / Front Desk Support, you will work in coordination with Business Development function to attract suitable candidates for admission and integrate them seamlessly into the system. You will establish and maintain a constant working relationship with all potential referral sources, conduct tours and pre‑admission interviews with prospective resident/responsible party and explain all facility services.

Our Admissions Assistant / Front Desk Support receives and reviews all inquiries regarding facility admissions via telephone, email, fax and in person. Extracts information from referral and completes information sheet for team review. He/she will also review admissions for suitability with Administrator, Director of Nursing and Business Office Manager, as appropriate, for admissions decision.

Receive and distribute mail, deliveries, and packages.

Collaborate with other departments to ensure smooth daily operations.

Perform other administrative and front desk duties as assigned.

Schedule transportation for Residents' appointment.

This is a full-time position with a regular schedule of Monday through Friday, 10:00 AM to 6:30 PM.

Must haves

• 2-4 years related experience in a long‑term care or a skilled nursing environment
• Understanding of healthcare reimbursement programs
• Must have valid driver’s license and clear DMV record, and be insurable under Company’s insurance policy
• Compassion toward residents and their families
• Must be knowledgeable of nursing practices, procedures, terminology, laws, regulations, and guidelines that pertain to long‑term care

Nice to have

• Bachelor’s degree from accredited college with specialization in marketing, communications or equivalent
• 1-2 years of Customer Service / Receptionist experience
• Strong background in skilled nursing care

Who we are

We believe in cultivating a family culture and thrives on person‑centered care. While building a positive culture focused on a shared vision, trust, communication and collaboration, our mission is to provide compassionate, quality care that focuses on the unique needs of our residents and families.

How we shine

• Teamwork
• Creativity
• Respect
• Integrity

What makes us special?

• Competitive Wages!
• Great benefits – Medical, dental, and vision coverage
• Continuing Education / Training Opportunities
• Referral Bonus Program

Education

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Pay Transparency Statement

Compensation for roles varies depending on a wide array of factors including but not limited to the location, role, skill set and level of experience. As required by state or local law, we provide a reasonable pay scale to include the hourly or salary range that we reasonably expect to pay for roles, as stated above.

All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, veteran or disability status, or any other characteristic protected by law.