Admissions Analyst I

Sam Houston State University; Huntsville (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Sam Houston State University is seeking an Admissions Analyst I to perform entry‑level admissions processing and academic record evaluation. You will determine applicant eligibility, review transcripts, and maintain accurate records using university systems.

Responsibilities include processing applications for various applicant populations, ensuring compliance with policies, and providing timely information to prospective students and campus partners.

Qualifications

• Associate’s degree in a related field.
• A minimum of one year of relevant work experience.
• Experience in a university admissions office is desirable.

Responsibilities

• Reviews and evaluates applications, transcripts, and supporting documentation to determine eligibility for admission in accordance with established University policies and procedures.
• Processes applications for first-time freshmen, transfer, returning, and other assigned applicant populations.
• Assists with domestic and international credential reviews and evaluations as assigned.
• Enters, updates, and maintains applicant information in University systems (Ellucian Banner, Salesforce, etc.).
• Maintains confidentiality and accuracy of student information; communicates requirements and processing steps to applicants.

Skills

Attention to detail

Organizational skills

Written communication

Verbal communication

Customer service

Collaborative teamwork

Education

Associate’s degree in a related field

Job description

Title

Admissions Analyst I

FLSA status

Non-Exempt

Hiring Salary

This position is a pay grade 02. Please see the Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf

Occupational Category

Technical/Para-Professional

Department

Admissions

Division

Division of Enrollment

Educational and Experience Requirement

Associate’s degree in a related field. A minimum of one year of relevant work experience. Experience in a university admissions office is desirable. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.

Nature & Purpose of Position

Performs entry-level admissions processing and academic record evaluation to determine applicant eligibility for admission to the University in accordance with established policies and procedures. Reviews and processes applications, transcripts, and supporting documentation. Maintains accurate applicant records. Assists in the timely resolution of application requirements and processing issues. Supports undergraduate admissions operations and other assigned admissions processing functions while providing accurate, responsive service to prospective students and University partners.

Primary Responsibilities

Reviews and evaluates applications, academic transcripts, and supporting documentation to determine eligibility for admission in accordance with established University policies and procedures. Processes applications for first-time freshmen, transfer, returning, and other assigned applicant populations. Examines academic records, verifies institutional credentials, calculates grade point averages, and evaluates coursework and academic requirements in accordance with approved admissions and transfer evaluation guidelines. Reviews domestic and international academic credentials and third-party evaluations as assigned. Receives, verifies, codes, and processes applications, transcripts, and related admissions documents. Identifies missing information, discrepancies, and processing exceptions and takes appropriate action to ensure complete and accurate applicant records. Enters, updates, and maintains applicant information using University systems, including Ellucian Banner, Salesforce, document imaging applications, reporting tools, Common App, ApplyTexas, and other designated admissions technologies. Ensures accuracy, consistency, and confidentiality of student information. Reviews application records for compliance with established admission requirements, academic catalog provisions, and applicable institutional policies. Processes admission decisions within assigned authority and approved workflows and refers complex or exceptional cases for additional review. Communicates with prospective students, applicants, University departments, and other stakeholders regarding application requirements, missing documentation, admissions processing procedures, and record discrepancies. Provides clear, accurate, and timely information to support applicants throughout the admissions process. Collaborates with Admissions Recruitment, academic departments, the Registrar’s Office, and other campus partners to resolve application and academic record issues, coordinate documentation, and support efficient processing operations. Participates in departmental training, cross-training, quality assurance activities, and process improvement initiatives. Assists with high-volume application processing periods, specialized admissions initiatives, and other assigned departmental projects. Performs other related duties as assigned.

Other Specifications

Knowledge of or ability to learn University admissions requirements, academic records, transcript evaluation procedures, and application processing practices. Ability to interpret and consistently apply established policies, procedures, and guidelines. Reviews academic information, performs accurate calculations, identifies discrepancies, and maintains detailed records. Requires strong attention to detail, organizational skills, sound judgment, and the ability to manage multiple assignments and deadlines in a high-volume environment. Must demonstrate effective written and verbal communication skills, a commitment to responsive customer service, and the ability to work collaboratively with students, faculty, staff, and campus partners. Ability to learn and effectively use student information systems, customer relationship management platforms, document imaging applications, and standard office software. Must maintain confidentiality of student records and comply with applicable University policies and student information privacy requirements. Work is performed primarily in a general or semi-private office environment with minimal exposure to adverse working conditions. Work schedules may vary during peak admissions and registration periods.

Full Time Part Time

Full Time

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215. Annual Security and Fire Safety Report