Admissions Advocate & Student Success Liaison

Universal Technical Institute, Inc.; Memphis (TN); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Paid Training

Tuition Waiver

Paid Time Off

Retirement Matching

Paid Parental Leave

Competitive Insurance

Pet Insurance

Health Plan Enrollment

Job summary

Universal Technical Institute, Inc. is seeking an Admissions Representative in Memphis, TN. The role involves recruiting and enrolling qualified students, conducting outreach and campus tours, and collaborating with campus teams to ensure a smooth admissions process.

The candidate should have a HS Diploma or GED with several years in admissions or related field; a BA/BS is preferred. Strong customer service and organizational skills are essential.

Qualifications

• HS Diploma or GED required; five years in related field.
• Bachelor’s degree preferred in business, finance, marketing or related field.
• Minimum five years as an Admissions Representative preferred.
• Online higher education experience preferred (3+ years).
• Strong organizational and time management skills; customer service focus.

Responsibilities

• Conduct outreach, interviews, and follow-ups with prospective/enrolled students.
• Provide accurate program details, career opportunities, and enrollment requirements.
• Maintain professionalism and strong customer service in all interactions.
• Manage inquiries, schedule appointments, and track applicant progress.
• Navigate admissions systems to support enrollment process.
• Conduct campus tours and informational sessions.
• Assist prospective students in navigating the admissions process.
• Collaborate with other departments to support student success.
• Attend orientations, graduations, and admissions meetings.

Education

HS Diploma or GED

Bachelor’s degree in business, finance, marketing or related field

Online higher education experience

Strong organizational and time management skills

Capacity to assess student needs

Job description

Universal Technical Institute, Inc. is seeking an Admissions Representative in Memphis, TN. The role involves recruiting and enrolling qualified students, conducting outreach and campus tours, and collaborating with campus teams to ensure a smooth admissions process.

The candidate should have a HS Diploma or GED with several years in admissions or related field; a BA/BS is preferred. Strong customer service and organizational skills are essential.