Admissions Advisor: Treatment Access & Coordination

Paycom - ATS; Austin, Northern (TX, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Paycom - ATS in Austin, TX is seeking an Admission Specialist to guide individuals and families through treatment admissions. You will engage prospects, conduct pre-assessments, coordinate admissions, and support the overall process with professionalism and urgency.

You will collaborate with clinical and operations teams, present program costs, and assist with payment arrangements while documenting all conversations and updates in the system.

Qualifications

• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to inquiries or complaints from customers.
• Ability to communicate effectively through email.

Responsibilities

• Answers inbound admissions calls, web inquiries, and referrals in a timely and professional manner.
• Screen engages and motivates prospective clients toward treatment and remove barriers to admission.
• Coordinate admissions, schedule, and confirm transportation and arrival logistics.]
• Maintain accurate and timely Salesforce documentation and bed availability updates.

Skills

Problem Solving

Customer Service

Communications

Teamwork

Ethics

Judgement

Microsoft Office

Salesforce

Tools

Microsoft Office

Salesforce

Job description

Paycom - ATS in Austin, TX is seeking an Admission Specialist to guide individuals and families through treatment admissions. You will engage prospects, conduct pre-assessments, coordinate admissions, and support the overall process with professionalism and urgency.

You will collaborate with clinical and operations teams, present program costs, and assist with payment arrangements while documenting all conversations and updates in the system.