Behavioral Health Outreach and Admissions Specialist

Paycom - ATS; Orem (UT); On-site; USD 60,000 - 90,000; Full time

Job summary

Paycom - ATS in-office role in Orem, UT seeks a Clinical Outreach Specialist to drive admissions through strong relationships with providers and referral sources. You will educate providers on the company’s treatment model, manage CRM records, and coordinate tours, events, and outreach efforts within the territory.

The role emphasizes prospecting, follow-up, and timely communication, with a focus on meeting KPI targets and collaborating with Admissions and site leadership to optimize census and

Qualifications

• Bachelor's degree preferred in business, marketing, psychology, social work, communications, healthcare administration, or related field.
• Experience in healthcare sales, outreach, referral development, admissions, marketing, or relationship-based sales preferred.
• Active book of business or existing local provider relationships preferred but not required unless assigned by leadership.

Responsibilities

• Prospect and develop new referral sources including therapists, psychiatrists, primary care providers, pediatricians, hospitals, inpatient facilities, schools, and behavioral health organizations.
• Educate providers on the Company services, clinical fit, outcomes, therapy process, referral process, family involvement, and how to access care.
• Conduct lunches, in-person meetings, one-on-one follow-ups, group presentations, tours, conferences, and community outreach activities.
• Prioritize high-yield accounts and create daily, weekly, and monthly plans for outreach activity and admissions generation.
• Maintain accurate provider contact lists, account notes, follow-up tasks, referral source status, and email information in the approved CRM.
• Collaborate with Admissions to support timely referral follow-up, provider updates, and smooth referral experiences.

Skills

Relationship building

Communication

Sales

CRM usage

Route planning

Time management

Objection handling

Presentation skills

Education

Bachelor's degree

Tools

CRM software

Microsoft Office / Google Workspace

Spreadsheets

Email tools

Job description

Paycom - ATS in-office role in Orem, UT seeks a Clinical Outreach Specialist to drive admissions through strong relationships with providers and referral sources. You will educate providers on the company’s treatment model, manage CRM records, and coordinate tours, events, and outreach efforts within the territory.

The role emphasizes prospecting, follow-up, and timely communication, with a focus on meeting KPI targets and collaborating with Admissions and site leadership to optimize census and