Admissions Advisor

GDA Training; Augusta (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Excellent Benefits

Job summary

GDA Training in Augusta, GA is seeking an Admissions Advisor to enroll qualified students into the school's programs. You will handle inbound and outbound calls, interview and tour prospects, and guide them through the admissions process.

The role requires at least a high school diploma and 2+ years in sales or referral lead generation, with strong communication and customer service skills. Knowledge of CRM is a plus, and you will work to achieve enrollment productivity while maintaining

Qualifications

• High School Diploma or equivalent is required.
• 2+ years in sales and referral lead generation.
• Excellent interpersonal, communication and presentation skills.
• Experience with CRM or lead-management software is a plus.

Responsibilities

• Recruit qualified students for programs in a compliant, professional manner.
• Use only approved materials during calls, interviews and enrollment.
• Significant outbound and inbound calling efforts are required.
• Follow up with inquiries not scheduled for appointments or who missed interviews.
• Interview and tour prospects to understand needs, goals, and motivations.
• Explain admissions process, requirements, and documents.
• Guide enrolled students through admissions, collect funds, and gather documents.
• Uphold enrollment standards per regulations and catalog.
• Follow up with non-progress or canceled inquiries to resolve issues.
• Meet productivity goals based on campus needs.
• Knowledge of CRM is a plus.
• Generate referrals from prospective students.
• Complete daily activity reports.
• Maintain confidentiality of records and information.
• Regular attendance; other duties as assigned.

Skills

Sales experience

Lead generation

Interpersonal communication

Presentation skills

Customer service

Goal setting

Education

High School Diploma or equivalent

Tools

CRM (Customer Relationship Management)

Job description

Job Description

Job Description

• Must have obtained a High School Diploma or equivalent.
• Highly motivated and solution-oriented in alignment with our campus’ core values of integrity, commitment, student focused outcomes, respect and service excellence.
• 2+ years of successful Sales, and referral lead generating experience required.
• Excellent interpersonal, communication and presentation skills.
• Experience with lead management software is a plus.
• Outstanding customer service skills and desire to see others succeed.
• Ability to set and achieve short and long-term goals with measurable results.

The Admissions Advisor position is responsible for enrolling qualified students into the school's programs. This includes taking inbound calls and making outbound calls to inquiring prospective students, following up consistently with inquiries, interviewing and touring as well as managing enrollment activity and paperwork, and properly completing student files.

Essential Duties and Responsibilities:

• This position is responsible for recruiting qualified students for the school's programs in a compliant, appropriate, and professional manner.
• Utilize only company approved materials during the phone, interview, and enrollment process.
• Significant outbound and inbound calling efforts are an essential component of this role.
• Follow up on all inquiries who have not scheduled an appointment and inquiries who did not show for their interview.
• Interview and tour with prospective students to determine their needs, interests, and motivations for attending school; understand their career goals and address any concerns that might prevent them from starting or completing their education; assist them with identifying the program that best matches their needs.
• Provide information to students on the school's programs and entrance requirements, including the application process, policies, procedures, and documentation regarding the admissions requirements.
• Once the prospective student decides to enroll the Advisor will guide them through the admissions process, address questions, collection of funds via cash, credit card or check, and gathering the all the documents necessary to start school, and ensuring students completes the admissions testing.
• Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling qualified students who meet admissions requirements as published in the school's catalog.
• Follow up with interviews who did not progress in the enrollment process or cancelled students to assist in resolving any issues and address concerns.
• Responsible for achieving productivity goals based on campus needs.
• Knowledge of CRM customer management system a plus.
• Generate referrals.
• Complete daily activity reports.
• Maintain confidentiality of all business records and information.
• Regular and reliable attendance.
• Other duties as assigned.

Company Description

Excellent Benefits.