Admissions & Patient Access Coordinator (Behavioral Health)

Hebrew Health Care; West Hartford (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Hebrew Health Care in West Hartford, CT, is seeking an Intake Coordinator to manage the patient referral and admission process for Behavioral Health services. You will confirm insurance eligibility, collect and verify patient information, and serve as a liaison between referral sources and hospital departments to ensure a smooth admission experience.

The ideal candidate has strong organizational and communication skills, experience with admissions or patient registration, and proficiency with

Qualifications

• High school diploma or equivalent; healthcare/behavioral health experience preferred.
• Experience with admissions, insurance verification, or patient registration is a plus.
• Strong organizational, communication, and customer service skills.
• Proficiency with Microsoft Office and electronic medical record systems.
• Ability to multitask while maintaining accuracy and confidentiality.

Responsibilities

• Coordinate referrals and admissions for the hospital.
• Verify patient demographics, insurance coverage, and required authorizations.
• Communicate admission decisions to referral sources and units.
• Deliver courteous, confidential service to patients and partners.
• Maintain attendance and complete mandatory education as required.

Skills

Organizational skills

Communication skills

Customer service

Microsoft Office

EMR systems

Education

High school diploma or equivalent

Tools

Microsoft Office

EMR systems

Job description

Hebrew Health Care in West Hartford, CT, is seeking an Intake Coordinator to manage the patient referral and admission process for Behavioral Health services. You will confirm insurance eligibility, collect and verify patient information, and serve as a liaison between referral sources and hospital departments to ensure a smooth admission experience.

The ideal candidate has strong organizational and communication skills, experience with admissions or patient registration, and proficiency with