Adminstrative Assistant

PeopleAdmin, Inc.; Las Vegas (NM); On-site; USD 22,000 - 25,000; Full time

Job summary

New Mexico Highlands University in Las Vegas, NM seeks an Administrative Assistant to provide secretarial support to Housing and Student Conduct. This temporary position greets guests, screens calls, and assists with housing processes and deposits.

Responsibilities include processing applications, charges, and deposits in Banner, coordinating housing presentations, and supervising work-study students. Requires a high school diploma and clerical/customer service experience.

Qualifications

• High School Diploma or GED.
• Two years general Clerical/Secretarial experience.
• Experience in the customer service field.
• Strong accounting skills.

Responsibilities

• Greet and screen guests, answer inquiries, and direct callers.
• Support Resident Directors and Resident Assistants.
• Prepare letters for vendors, receipts, and students as needed.
• Monitor room inspections and send charges to the Business Office.
• Process room charges and inventory checks; adjust as necessary.
• Coordinate housing presentations and provide keys for campus tours.
• Assist campus police by retrieving information for reports.
• Receive housing applications, confirm fees and assignments, maintain data in Banner.
• Prepare housing deposits and coordinate with the business office.
• Respond to emails and correspondence from the Housing Director.
• Create IDs and program keys; track lost IDs and charges.
• Type letters for agencies (SSA, DMV, etc.).
• Process room change requests and cancellations; adjust charges in Banner.
• Supervise work-study students in Housing and Student Conduct Office.
• Operate telephone system and route calls.
• Provide general housing information and assist inquiries.
• Serve as liaison for students, parents and staff.
• Open, date, and distribute departmental correspondence.
• Compose confidential correspondence as requested.
• Process absence requests.
• Participate in housing and residence hall functions.
• Maintain timely attendance.

Skills

Clerical skills

Customer service

Excel

Outlook

Education

High School Diploma or GED

Tools

Ellucian Banner

Job description

Please see Special Instructions for more details.

Position Adminstrative Assistant

Job Type

Full Time/Part Time

Position Summary

This position is responsible for providing secretarial support to the Housing and Student Conduct Department. Additionally, this position will provide information and services while greeting guests and directing all incoming calls. This is a temporary position.

Duties and Responsibilities

Greet and screen guests, answer walk-in inquiries and refer guests to appropriate office or individual.
Provide assistance to Resident Directors and Resident Assistants.
Prepare letters for vendors for purchases, receiving receipts and students as needed.
Monitor monthly room inspections and send charges to the Business Office.
Process charges from room inventory condition checks (check in and check out) and process charges as necessary.
Provide assistance to the recruitment office , coordinating housing presentations for various groups and provide keys to the residence halls or campus apartments for campus tours.
Provide assistance to campus police by retrieving information needed to complete reports.
Receive housing applications, confirm fees have been submitted , confirm housing assignments and maintaining data base.
Prepare housing deposits for housing fees and send or deliver to the business office..
Respond to emails and emails forwarded from the Housing Director.
Make ID’s and program keys for the halls. Maintain a list of charges for those students who have lost their ID’s and send to the business office.
Type letters for students for Social Security Administration, Motor Vehicle Division or Human Services etc.
Process room change requests by students, locate new assignment, contacting the Resident Assistant or Director of the change and processing the change in the System.
Process cancellation forms submitted by students by notifying the Director , Resident Director and Resident Assistant. Adjust charges in Banner if cancellation is approved.
Supervise work study students in the Housing and Student Conduct Office.
Operate telephone and process and screen calls and route to the correct person or location.
Provide general information and assistance to all housing related inquires.
Serve as a central liaison point for students parents and housing staff.
Open, date and distribute departmental correspondence .
Compose miscellaneous and/or confidential correspondence as requested by the Director.
Process absence requests.
Participate and assist in Housing and residence hall functions.
Perform other related duties as assigned.
Maintain timely and regular attendance.

Education

High School Diploma or GED
Two (2) years general Clerical/Secretarial experience.
Experience in the customer service field.
Strong accounting skills

Preferred Qualifications

Knowledge of Ellucian Banner, Excel Word and other basic computer programs.

Special Conditions for Eligibility

Acceptable telephone etiquette
Skill in operating standard computer software
such as excel and outlook
Written and oral communication.
Operating standard telephone system
Excellent interpersonal and customer service skills.
Ability to assess problems involving many variables.
Ability to analyze situations and effectively make decisions.
Able to maintain emotional control while working under stress.
Attention to detail

Physical Demands

Work with frequent interruptions
Repetitive hand motions prolonged use of computer.
Sitting for extended periods of time.
Kneel bend and stoop.
Occasionally lift or move up to 20 pounds.

Typical interior /office work environment

Typical interior /office work environment
Work with frequent interruptions

Pay Rate

Pay Rate $16.54 Hr.

Work Location/Campus Center

Work Location/Campus Center Las Vegas, NM Campus

EEO Statement

New Mexico Highlands University is an affirmative action, equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. We are committed to the University values of diversity, accessibility, excellence, and responsiveness.
For disabled access or services call 505-454-3242 or email [e-mail]
Visit the link below for more information regarding affirmative action and equal opportunity:
Equal Employment Opportunity is THE LAW