Administrative Support Specialist - Urgent Care Psychiatry

Jimmy Jazz; Andalusia (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hospital/clinic benefits

Job summary

SCAMHC in Alabama is seeking an Administrative Support Specialist to provide clerical and office support at the Andalusia Psychiatric Urgent Care Clinic within a Certified Community Behavioral Health Clinic (CCBHC) model. This role helps ensure efficient daily operations, timely access to crisis services, and a welcoming, person-centered environment for individuals seeking behavioral health care.

The position supports the multidisciplinary crisis team and assists consumers and families

Qualifications

• High School Diploma or equivalent required.
• Strong computer and keyboarding skills.
• Excellent organizational, communication, and customer service skills.
• Ability to manage multiple priorities in a fast-paced behavioral health environment.
• Associate’s Degree in Office Management, Business Administration, or a related field preferred.
• Must be able to work nights, weekends and holidays.
• Must have a current driver’s license and have maintained a driver’s license for the past three years with an excellent driving record.
• Must be eligible for coverage under center liability insurance and maintain individually held vehicle liability insurance.
• Must successfully pass a background check.

Responsibilities

• Provide clerical and administrative support for the Andalusia Psychiatric Urgent Care Clinic within the CCBHC care model.
• Assist with scheduling, data entry, filing, scanning, document management, and other daily administrative functions.
• Support intake and access-to-care processes to help individuals receive timely behavioral health crisis services.
• Maintain accurate, timely, and confidential records in compliance with agency standards, regulatory requirements, and CCBHC guidelines.
• Provide professional and compassionate assistance to consumers, families, staff, and visitors.
• Collaborate with clinical, nursing, crisis, and other multidisciplinary team members to support coordinated and efficient service delivery.
• Maintain office supplies, forms, resources, and other materials necessary for continuous clinic operations.
• Assist with transportation or other program-related duties as assigned and appropriate.
• Support continuity of care by helping facilitate communication, referrals, and connections to appropriate services.
• Work in a fast-paced Psychiatric Urgent Care Clinic providing services to individuals experiencing behavioral health crises.
• Collaborate with a multidisciplinary team focused on immediate access, stabilization, and connection to ongoing care.
• Contribute to a safe, welcoming, and recovery-focused environment that supports the goals of the CCBHC crisis care continuum.

Skills

High school diploma

Computer skills

Organizational skills

Customer service

Multitasking

Driver’s license

Background check

Education

High School Diploma or equivalent

Tools

Microsoft Office

Data entry

Job description

SCAMHC in Alabama is seeking an Administrative Support Specialist to provide clerical and office support at the Andalusia Psychiatric Urgent Care Clinic within a Certified Community Behavioral Health Clinic (CCBHC) model. This role helps ensure efficient daily operations, timely access to crisis services, and a welcoming, person-centered environment for individuals seeking behavioral health care.

The position supports the multidisciplinary crisis team and assists consumers and families