Clinic Office Assistant — Patient-Focused, Career Growth

Community Health Systems; Birmingham (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off (PTO)

Education/licensure reimbursement

Student loan assistance

Employee rewards programs

Pet insurance option

Identity protection

Job summary

Community Health Systems in Birmingham, AL is hiring a Clinic Office Assistant to support administrative operations in the clinic. Responsibilities include patient check-in/check-out, appointment scheduling, handling inquiries, processing payments, and maintaining accurate records to ensure a smooth patient experience.

The role emphasizes EMR proficiency, strong organization, and customer service skills, with opportunities for professional growth and licensure/certification reimbursement support.

Qualifications

• 0–2 years of experience in a medical office, clinic, or healthcare administrative setting required.

Responsibilities

• Greets and assists patients during check-in and check-out, ensuring accuracy in patient information and documentation.
• Schedules patient appointments, obtains pre-certifications, and coordinates with providers for testing, procedures, and surgeries.
• Collects time-of-service payments, issues invoices, and processes financial transactions per clinic policies.
• Maintains and updates patient records, ensures quality control, and addresses gaps in care.
• Answers calls, responds to inquiries about policies and services, and routes messages.

Skills

EMR proficiency

Organizational skills

Communication skills

Multitasking

Customer service oriented

Education

CMAA certification preferred

Tools

EMR systems

Office software

Job description

Community Health Systems in Birmingham, AL is hiring a Clinic Office Assistant to support administrative operations in the clinic. Responsibilities include patient check-in/check-out, appointment scheduling, handling inquiries, processing payments, and maintaining accurate records to ensure a smooth patient experience.

The role emphasizes EMR proficiency, strong organization, and customer service skills, with opportunities for professional growth and licensure/certification reimbursement support.