Administrative Support Specialist — MS Office Pro

Dexian; Cottonwood (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

Dexian is seeking a dedicated Support Technician to provide essential administrative, customer intake, customer service, and operational support within a fast-paced, multitasked environment.

The role involves handling high volumes of emails, phone calls, and administrative transactions to ensure smooth daily operations and a strong customer experience. This position is designed to replace departing staff and maintain continuity across teams.

Qualifications

• High school diploma or GED required.
• 4+ years in advanced administrative roles or equivalent experience.
• 4+ years of experience with Word, Excel, PowerPoint or similar apps.
• Advanced proficiency in MS Office Suite (Outlook, Teams, Excel, Word, PowerPoint).
• Knowledge of specialized administrative functions for complex business situations.
• Strong organizational, coordination, and research skills.
• Ability to multitask, prioritize, and maintain meticulous accuracy in a fast-paced setting.

Responsibilities

• Manage and prioritize customer intake, phone inquiries, email correspondence, and service requests in a busy office setting.
• Coordinate multiple administrative tasks while maintaining accuracy and responsiveness.
• Gather, verify, track, and maintain records, reports, and supporting documentation.
• Use Outlook, Teams, Excel, Word, PowerPoint, and other systems to facilitate operations.
• Prepare reports or presentations by researching and compiling data.
• Act as a communication link between customers, team members, and internal departments.

Skills

MS Office Suite

Office administration

Multi-tasking

Customer service

Communication

Education

High school diploma or GED

Tools

Outlook

Excel

Word

PowerPoint

Teams

Job description

Dexian is seeking a dedicated Support Technician to provide essential administrative, customer intake, customer service, and operational support within a fast-paced, multitasked environment.

The role involves handling high volumes of emails, phone calls, and administrative transactions to ensure smooth daily operations and a strong customer experience. This position is designed to replace departing staff and maintain continuity across teams.