Administrative Support Specialist

Americold; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Americold in Kentucky is seeking a detail-oriented office administrator to support daily clerical tasks, answer phones, manage records, and help keep office systems running smoothly. You will handle calendars, filing, invoicing, and document processing, with occasional travel for business.

Strong communication and Microsoft Office skills are required, and a high school diploma or equivalent is preferred. Join a hands-on team supporting warehouse operations and customer service in a fast-paced

Qualifications

• High school diploma or GED preferred, or minimum 1 year of work experience required.
• Demonstrated experience providing customer service in a professional setting.
• Demonstrated ability to communicate clearly with customers and team members in both written and verbal formats.
• Experience with filing systems, Warehouse Management Systems, Microsoft Office Suite, calculators, desktop computers, and photocopiers.
• Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals.

Responsibilities

• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and other individuals to provide information, take orders, and address concerns.
• Compile, copy, sort, and file records of office activities and business transactions.
• Complete and mail bills, contracts, policies, invoices, or checks and process documents.
• Manage calendars, arrange appointments, and maintain filing, inventory, mailing, and database systems.
• Operate office machines such as photocopiers, scanners, and computers; organize materials as needed.
• Review files, records, and other documents to obtain information and respond to requests.
• Other essential duties may be applicable and assigned as necessary.

Skills

Customer service

Communication

Organization

Multitasking

Data entry

Attention to detail

Education

High School Diploma

Tools

Microsoft Office Suite

Warehouse Management System (WMS)

Calculators

Job description

Americold in Kentucky is seeking a detail-oriented office administrator to support daily clerical tasks, answer phones, manage records, and help keep office systems running smoothly. You will handle calendars, filing, invoicing, and document processing, with occasional travel for business.

Strong communication and Microsoft Office skills are required, and a high school diploma or equivalent is preferred. Join a hands-on team supporting warehouse operations and customer service in a fast-paced