Administrative Support Specialist

Juneau County, WI; Mauston (WI); On-site; USD 38,000 - 48,000; Full time

Job summary

Juneau County ADRC seeks an administrative support professional to provide courteous customer service to residents and to assist with essential office tasks. The role includes data entry, records maintenance, mail handling, and support for payroll and transportation coordination.

The position requires knowledge of office procedures, strong organizational skills, and the ability to work with diverse departments. Occasional after-hours work may be needed in peak periods.

Qualifications

• Knowledge of administrative policies and procedures.
• Knowledge of current office practices and procedures and operation of standard office equipment and software.
• Knowledge of county, state, and federal programs pertaining to regulations.
• Ability to utilize various computer software programs that are department-specific.

Responsibilities

• Provides first line customer service to internal and external customers; greets, receives and screens visitors and customers.
• Addresses and resolves customer questions/concerns as able and refers complex inquiries to appropriate staff.
• Sorts, copies, and distributes correspondence and mail; retrieves, delivers, and sends faxes.
• Enters, scans, updates, and maintains information in spreadsheets, databases, and reports.
• Assists with recording meeting minutes and distributes them.

Skills

Time management

Customer service

Record keeping

Attention to detail

Education

High School Diploma

Tools

Office software

Job description

Juneau County ADRC seeks an administrative support professional to provide courteous customer service to residents and to assist with essential office tasks. The role includes data entry, records maintenance, mail handling, and support for payroll and transportation coordination.

The position requires knowledge of office procedures, strong organizational skills, and the ability to work with diverse departments. Occasional after-hours work may be needed in peak periods.