Administrative Support Specialist

Scion Staffing, Inc.; Half Moon Bay (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Temp-to-hire potential

Weekly pay

Team-oriented organization

Job summary

Scion Staffing, Inc. has been engaged to conduct a search for two Administrative Support Specialists in Half Moon Bay, CA. This is a temporary opportunity with potential for permanent hire, to join a collaborative administrative team in a compassionate, service-focused environment.

The role provides front-line and administrative support, including calls, filing, scanning, and document management. Ideal candidates bring professionalism, empathy, and strong organizational skills to support

Qualifications

• Strong verbal communication and customer service skills to interact with families and callers.
• Highly organized, dependable, and detail-oriented with discretion when handling sensitive information.
• Able to learn and follow established phone scripts, procedures, and internal systems.
• Basic proficiency with Microsoft Office Suite, Adobe, scanning, filing, document management, and general office technology.

Responsibilities

• Answer incoming telephone calls and serve as a professional first point of contact with families, following scripts and escalation protocols.
• Provide exceptional customer service with empathy, discretion, and sound judgment for family needs.
• Perform filing, scanning, document management, data organization, and other administrative tasks to support backlog.
• Maintain accurate documentation using internal systems, Microsoft Office, Adobe, and general office tech.
• Balance telephone coverage with admin projects and support the team’s day-to-day needs.
• Assist with additional administrative needs based on department priorities.

Skills

Verbal communication

Customer service

Organized

Detail-oriented

Discretion

Tools

Microsoft Office Suite

Adobe

Scanning

Job description

Scion Staffing has been engaged to conduct a search for (2) Administrative Support Specialists on behalf of an established organization within the memorial park and funeral services industry in Half Moon Bay, CA. This is an exciting temporary opportunity with potential for permanent hire, offering the opportunity to join a collaborative administrative team in a professional, compassionate, and service-focused environment.

The Administrative Support Specialist will provide essential front-line and administrative support, including answering incoming calls, assisting families, filing, scanning, document management, and general office support. Because this position frequently serves as a first point of contact for families, the ideal candidate will bring a high level of professionalism, empathy, discretion, patience, and compassion, along with strong administrative and organizational skills.

PERKS:

• Competitive pay of $24–$26 per hour
• Temp-to-hire potential for strong performers
• Weekly pay through Scion Staffing
• Opportunity to join an established, team-oriented organization

RESPONSIBILITIES:

• Answer incoming telephone calls and serve as a professional and compassionate first point of contact while following established phone scripts, procedures, and escalation protocols.
• Provide exceptional customer service while using discretion, patience, empathy, and sound judgment when responding to a variety of family needs.
• Perform filing, scanning, document management, data organization, and other administrative tasks while assisting with an existing paperwork backlog.
• Maintain accurate and organized documentation using internal systems, Microsoft Office Suite, Adobe, and general office technology.
• Balance telephone coverage with administrative projects and provide day-to-day clerical support to the broader administrative team.
• Assist with additional administrative needs and projects based on department priorities and workflow.

QUALIFICATIONS:

• Strong verbal communication and customer service skills with the ability to communicate professionally and compassionately with families and callers.
• Highly organized, dependable, detail-oriented, and able to maintain discretion when handling sensitive information.
• Comfortable learning and following established phone scripts, procedures, internal systems, and escalation processes.
• Basic proficiency with Microsoft Office Suite, Adobe, scanning, filing, document management, and general office technology.
• Ability to successfully balance telephone responsibilities, administrative projects, and changing priorities within a collaborative team environment.

SCHEDULE & LOCATION:

This position is 100% onsite in Half Moon Bay, California.

The standard schedule is Monday through Friday, 8:30 AM–5:00 PM, with some flexibility based on business needs.

The initial assignment is anticipated to last approximately 60 days, with the possibility of extension and temp-to-hire opportunities for strong performers.

COMPENSATION:

This opportunity offers an hourly pay rate of $24–$26 per hour, depending on experience.

Scion Staffing is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.

For opportunities located in a region that has enacted fair chance, arrest, or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applicants with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.