Administrative Support Specialist

Pacific Office Automation; Beaverton (OR); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with employer match

Paid vacation

Paid sick leave

PTO

FSA/HSA

Job summary

Pacific Office Automation in Beaverton, OR is seeking an organized Administrative Support Assistant to join our Inside Sales team. You will handle scheduling, order entry, invoicing, CRM updates, and reporting to help our sales reps deliver exceptional service.

This full-time onsite role requires 2+ years of admin or sales support, mastery of Microsoft Office, and strong communication. Starting pay is $20-$22/hour DOE with benefits and growth opportunities.

Qualifications

• 2+ years of experience in an administrative, customer service, or sales support role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong written and verbal communication skills.
• Excellent time management and multitasking ability.
• High attention to detail and accuracy in data entry.

Responsibilities

• Provide administrative support to the Inside Sales team, including scheduling meetings and processing sales documentation.
• Assist with customer onboarding, order entry, and tracking of sales pipeline activities.
• Handle accounts receivable tasks, including invoicing and payment follow-ups.
• Answer high-volume calls and emails from customers and vendors with professional responses.
• Update CRM systems and Excel spreadsheets for leads, orders, and sales performance.
• Prepare and format reports, presentations, and documents for sales leadership.
• Coordinate with logistics, service, and finance to streamline delivery and installation processes.
• Troubleshoot customer inquiries and escalate as needed.
• Help manage inventory and supplies related to sales documentation and promotional materials.

Skills

Administrative support

Microsoft Office

Communication

Time management

Detail oriented

Tools

CRM systems

Excel

Job description

Location: Beaverton, OR | Status: Full-Time |

Pacific Office Automation, the largest independently-owned document imaging and technology dealer in the nation, is looking for an organized, detail-oriented Administrative Support Assistant to join our Inside Sales team. This role plays a critical part in ensuring smooth day-to-day operations for our sales representatives and enhancing the overall customer experience.

If you're someone who thrives in a fast-paced, team-oriented environment and loves being the go-to resource for administrative support, we want to hear from you!

What You'll Do:

Provide administrative support to the Inside Sales team, including scheduling meetings, processing sales documentation, and organizing internal communications

Assist with customer onboarding, order entry, and tracking of sales pipeline activities

Handle accounts receivable tasks, including invoicing, payment follow-ups, and maintaining accurate customer records

Answer high-volume phone calls and emails from customers and vendors, ensuring professional and timely responses

Update and maintain CRM systems and Excel spreadsheets for tracking leads, orders, and sales performance

Prepare and format reports, presentations, and documents as requested by sales leadership

Work closely with internal departments (logistics, service, finance) to coordinate and streamline customer delivery and installation processes

Troubleshoot customer inquiries and escal…

Help manage inventory and supplies related to sales documentation and promotional materials

What You Bring:

2+ years of experience in an administrative, customer service, or sales support role

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Strong written and verbal communication skills

Excellent time management and multitasking ability

High attention to detail and accuracy in data entry

Ability to work independently and as part of a collaborative team

Why You’ll Love Working Here:

Be part of a high-performing sales team that values your contributions

Access to ongoing training and professional development

Growth opportunities into senior administrative or operational roles

Friendly and team-focused work culture

Medical, Dental, Vision, and Life Insurance

401(k) with employer match

Paid Vacation, Sick Leave, and PTO

FSA/HSA Programs

Starting Pay: $20-$22/hr DOE
Opportunity to grow with Inside Sales and beyond!

Diversity and Inclusion at POA

At Pacific Office Automation, we're proud of our inclusive workplace. We believe our employees' diverse backgrounds and experiences drive our innovation and success. We are committed to creating an environment where all voices are heard and respected.