Administrative Support Professional-Floater

Plains Area Mental Health Center; Cherokee (IA); On-site; USD 23,598 - 26,684; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

PTO -- 160 hours first year

7 Paid Holidays

401k Retirement - 5% Company Match

Life Insurance

Short-term and Long-term Disability

Job summary

Plains Area Mental Health, Inc. in Cherokee, IA, seeks a full-time Administrative Support Professional Floater (40 hours/week) to greet clients, schedule appointments, verify insurance, and process payments while upholding patient confidentiality.

The role will float between offices to ensure continuity of operations across sites. Strong computer skills and valid driver's license required; bilingual is a plus.

Qualifications

• Medical office experience or equivalent.
• Proficient with office computer systems and software.
• Strong organizational and communication skills.
• Valid driver's license and insurance.

Responsibilities

• Greet clients and manage front-desk activities.
• Schedule appointments and verify insurance information.
• Collect payments and apply them to accounts.
• Maintain strict patient confidentiality under HIPAA.

Skills

Customer service

Scheduling

Data entry

Multi-site coordination

Tools

Computer skills

Job description

Plains Area Mental Health, Inc. is a Community Mental Health Center with multiple locations in Northwest Iowa. Our mission is to provide affordable quality mental health services to the people of the communities we serve, respecting each other individual's dignity, worth, and potential for growth. Ensuring an environment of confidentiality and dedication - we put our people first.

PAMHC has an opening for a full-time Administrative Support Professional Floater based in our Cherokee location. 40 hours per week.

Pay Range

$17.13 up to $19.37, depending on experience.

Benefits

• Health, Dental and Vision Insurance
• PTO -- 160 hours first year
• 7 Paid Holidays
• 401k Retirement - 5% Company Match
• Life Insurance
• Short-term and Long-term Disability

Position Summary

This position is the first point of contact, responsible for greeting clients, scheduling appointments, verifying insurance, collecting and applying client payments to accounts and maintaining strict patient confidentiality under HIPAA regulations. This position is intended to be a floater between offices to cover as needed. You should be able to display flexibility and adapt to different office environments and procedures, ensuring continuity of operation across all sites.

Requirements

• Medical Office Experience
• Computer Skills
• Valid Driver's License and Insurance
• Bilingual a plus, but not required