Administrative Support I — Multitask & Customer-Focused

Hub Group; Southaven (MS); On-site; USD 34,000 - 36,000; Full time

Job summary

Hub Group is seeking an Administrative Support I to provide administrative support to all managers. Responsibilities include route monitoring, clerical duties, filing, answering phones, responding to emails, and assisting in driver training and onboarding documents for new drivers.

The role requires strong multitasking ability and a friendly demeanor, with a schedule including Monday through Saturday and shifts from 10:00 AM to 6:30 PM.

Qualifications

• High school diploma or equivalent; post-secondary education a plus.
• Proficient in Microsoft Office – Word, Excel, etc.
• Prior customer service experience preferred.
• Strong written and verbal communication skills.
• Ability to multitask in a fast-paced office environment.

Responsibilities

• Provide administrative support to managers and assist in driver onboarding documents.
• Answer inbound phone calls and respond to emails in a timely manner.
• Assemble and audit route paperwork for the next day and monitor routes.
• Assist in daily warehouse and logistics tasks as needed.

Skills

Customer service

Multitasking

Phone etiquette

Written/verbal communication

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel)

Job description

Hub Group is seeking an Administrative Support I to provide administrative support to all managers. Responsibilities include route monitoring, clerical duties, filing, answering phones, responding to emails, and assisting in driver training and onboarding documents for new drivers.

The role requires strong multitasking ability and a friendly demeanor, with a schedule including Monday through Saturday and shifts from 10:00 AM to 6:30 PM.