Logistics Administrative Assistant

Hub Group; Stockton, Northern (CA, KY); Hybrid; USD 20,000 - 28,000; Full time

Job summary

Hub Group is seeking an Administrative Support I in Stockton, CA to provide essential clerical and route support. You will monitor routes, assist training, manage onboarding documents for drivers, and respond to customer inquiries with a professional demeanor.

The role requires strong communication, multitasking, and reliability, with a Tuesday-Saturday schedule and varying shift hours. Pay is $17.26/hr and the candidate should be able to work evenings and Saturdays as needed.

Qualifications

• High school diploma or equivalent.
• Prior customer service experience preferred.
• Strong written and verbal communication skills.
• Ability to multitask must be detail oriented and be able to work in a fast-paced office environment.
• Must be able to work evenings and Saturdays.

Responsibilities

• Assemble and audit route paperwork for the next day.
• Answer inbound phone calls.
• Handle customer issues.
• Contact vendors on damage or replacement orders.
• Respond to emails promptly.
• File paperwork.
• Maintain professional demeanor and customer service.
• Assist in processing inbound delivery teams.
• Monitor delivery routes during your shift.
• Call Drivers hourly to address issues and gather feedback.
• Assist in POD packets and nightly closing reports.
• Update orders for billing and inventory.
• Support daily warehouse functions as needed.

Skills

customer service

detail oriented

organizational skills

time management

problem solving

accountable

dependable

documentation skills

analyzing data

professional phone skills

ability to resolve conflict

ability to listen

ability to multitask

Education

High School Diploma

Post secondary education a plus

Job description

Hub Group is seeking an Administrative Support I in Stockton, CA to provide essential clerical and route support. You will monitor routes, assist training, manage onboarding documents for drivers, and respond to customer inquiries with a professional demeanor.

The role requires strong communication, multitasking, and reliability, with a Tuesday-Saturday schedule and varying shift hours. Pay is $17.26/hr and the candidate should be able to work evenings and Saturdays as needed.