Administrative Support Clerk and Recruiter

Heart of the House Hospitality; Upper Darby (Delaware County); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

401(k) and 401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Professional development assistance

Retirement plan

Vision insurance

Job summary

Heart of the House Hospitality is seeking an in-office Administrative & Recruiting Coordinator in the Philadelphia area. You will source hospitality candidates, conduct screenings and interviews, coordinate onboarding, and maintain applicant records.

The role requires bilingual English/Spanish fluency, strong communication, and the ability to manage multiple tasks in a fast-paced office. Monday–Friday, 8:00 AM–5:00 PM, onsite with local travel as needed.

Qualifications

• Previous experience in administration, recruiting, HR, staffing, hospitality, or customer service.
• Bilingual fluency in English and Spanish is required.
• Strong verbal and written communication in English and Spanish.
• Excellent organizational skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced office.
• Friendly, approachable demeanor with candidates from diverse backgrounds.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Comfort learning ATS, HR software, and other workplace tech.
• Availability Monday–Friday, 8:00 AM–5:00 PM; local travel may be needed.
• A valid driver’s license and reliable transportation may be required.

Responsibilities

• Source qualified hospitality candidates via job boards, social media, partnerships, referrals, and local networks.
• Conduct initial phone screenings and in-person interviews to assess experience, qualifications, availability, and fit.
• Coordinate candidates through application, hiring, and onboarding processes.
• Assist candidates with required paperwork and documentation.
• Maintain accurate applicant records and support talent pipelines using recruiting systems.
• Provide ongoing communication to candidates on status and next steps.
• Support local recruiting events, job fairs, and community outreach.
• Greet candidates, visitors, and clients as a friendly office presence.
• Answer incoming calls and route questions to the appropriate team member.
• Help keep the office clean, organized, stocked, and welcoming.
• Support account managers with data entry, reporting, file management, and record maintenance.
• Assist with office paperwork, schedules, and general administrative workflows.
• Provide day-to-day administrative support to management; take on additional duties as assigned.

Skills

Bilingual English & Spanish

Communication skills

Organizational skills

Multi-tasking

Customer service

Office presence

Travel locally

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Applicant tracking systems

HR software

Job description

This fully in-office role in Philadelphia combines administrative support with recruiting coordination and candidate care.

Responsibilities

• Source qualified hospitality candidates via job boards, social media, community partnerships, referrals, and local recruiting networks
• Perform initial phone screenings and conduct in-person interviews to assess experience, qualifications, availability, and fit
• Coordinate candidates through the application, hiring, and onboarding process
• Assist candidates in completing required paperwork and documentation
• Maintain accurate applicant records and support active talent pipelines using internal recruiting systems
• Provide ongoing communication to candidates on application status, next steps, and available opportunities
• Support local recruiting events, job fairs, and community outreach when needed
• Serve as a friendly, professional office presence by greeting candidates, visitors, and clients
• Answer incoming phone calls and route questions to the appropriate team member
• Help keep the office clean, organized, stocked, and welcoming
• Support account managers and market leadership with data entry, reporting, file management, and record maintenance
• Assist with office paperwork, documents, schedules, and general administrative workflows
• Provide day-to-day administrative support to the management team
• Support additional office and market responsibilities as assigned

Requirements

• Previous experience in administration, recruiting, human resources, staffing, hospitality, or customer service is required
• Bilingual fluency in English and Spanish is required
• Strong verbal and written communication skills in English and Spanish
• Excellent organizational skills with strong attention to detail
• Ability to manage multiple priorities in a fast-paced office environment
• Friendly, approachable demeanor and comfort interacting with candidates from a wide range of backgrounds
• Proficiency with Microsoft Word, Excel, and Outlook
• Comfort learning applicant tracking systems, HR software, and other workplace technology
• Consistent availability to work Monday through Friday, 8:00 AM to 5:00 PM
• Ability to travel locally to client accounts or recruiting events when needed
• A valid driver’s license and reliable transportation may be required

Technologies

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Applicant tracking systems
• HR software

Benefits

• 401(k) and 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Preferred Qualifications

• Experience in high-volume recruiting
• Experience in hospitality or the staffing industry

• Location: Upper Darby, PA 19082 (onsite)
• Work style: In person
• Pay: From $45,000.00 per year
• Salary: USD 45,000 per yearly