This role combines Human Resources support with front-office administration to ensure smooth day-to-day operations in both departments. The position is responsible for maintaining accurate employee records, supporting HR processes, and handling routine office and visitor-facing tasks.
Role Overview
The Human Resources/Office Assistant provides administrative and operational support for the Human Resources and Front Office departments. The role supports HR activities across the employee lifecycle, including recruiting support, onboarding assistance, benefits administration coordination, payroll-related inquiries, and HR compliance, while also fulfilling front-office duties such as answering calls and greeting visitors.
Key Responsibilities
- Provide administrative support to the Human Resources and Front Office departments.
- Maintain accurate and confidential employee records, files, and HR documentation.
- Assist with recruitment activities, including job postings, scheduling interviews, coordinating candidate communications, and preparing recruitment documentation.
- Respond to routine employee inquiries related to HR policies, benefits, and payroll discrepancies; direct more complex questions to the appropriate member of management.
- Support benefits administration tasks, including employee enrollments, changes, and related documentation.
- Monitor employee attendance, leave, and time-off records.
- Assist with maintaining compliance with company policies and applicable employment laws and regulations.
- Answer and route incoming calls, and greet and assist visitors in a professional manner.
- Sort and distribute incoming and outgoing mail.
- Provide administrative support to managers and other staff as needed.
- Schedule meetings, appointments, interviews, and other HR-related activities.
- Handle sensitive and confidential information with discretion and professionalism.
- Perform other administrative and operational duties as assigned.
Required Qualifications
- High school diploma or equivalent required.
- Associate degree preferred in Human Resources, Business Administration, Office Administration, or a related field.
- 1-3 years of experience in Human Resources Administration, Office Administration, or a related role preferred.
- Previous administrative, customer service, office, or HR experience is helpful.
Skills and Capabilities
- Strong organizational, communication, and interpersonal skills.
- Basic proficiency in Microsoft Office products.
- Ability to handle confidential information with discretion and professionalism.
- Strong attention to detail and accuracy.
- Capacity to manage multiple tasks and meet deadlines.
- Commitment to maintaining confidentiality in all aspects of the role.
- Demonstrates integrity, including honesty, accountability, sound judgment, and professionalism.
Tools and Technologies
Compensation and Location
Location: Bradford, PA (onsite). Pay: USD 18 - 22 per hour.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Core Values and Professional Expectations
- Demonstrates the highest level of integrity and professionalism.
- Maintains strict confidentiality when handling employee payroll, benefits, and other sensitive information.
- Shows honesty, accountability, and sound judgment in interactions and decisions.
- Treats employees and candidates with fairness, respect, and professionalism.
- Follows company policies, procedures, and ethical standards consistently.
- Takes responsibility for mistakes and communicates issues promptly and appropriately.