Administrative Support Assistant

U.S. Department of Veterans Affairs; Lakewood (CO); On-site; USD 42,000 - 55,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking an administrative professional to support the Veterans Family member Program Directorate. The role involves office management, calendar and timekeeping duties, travel arrangements, onboarding support, and public contact tasks.

The position is based in Lakewood, CO or Washington, D.C., with potential for telework discussions. Responsibilities include budget monitoring, maintaining directorate calendars, answering inquiries, and serving as a

Qualifications

• Specialized Experience: one year of related experience equivalent to GS-06 level.
• Examples include scheduling appointments, coordinating meetings, calendar maintenance, and administrative arrangements.
• Acts as liaison with payroll for timekeeping and maintains directorate staffing rosters.
• Assists in records management and ensuring disposition per policy.

Responsibilities

• Serve as office manager for the assigned directorate.
• Coordinate and make travel reservations.
• Prepare budget forecasts based on historical usage and needs.
• Assist in onboarding new employees.

Skills

Office management

Scheduling

Travel coordination

Timekeeping

Records management

Clerical support

SharePoint

Tools

SharePoint

Job description

Summary

This position is located in the Veterans Family member Program Directorate within the Office of Integrated Veteran Care. This position provides administrative support for the VFMP program. One vacancy located in either Lakewood - CO or Washington - D.C.

Qualifications

Specialized Experience: You must have one year of specialized experience that equipped you with the knowledge - skills - and abilities to perform successfully the duties of the position - and that is typically in or related to the position. To be creditable - specialized experience must have been equivalent to at least the GS-06 grade level in Federal service.

Examples of specialized experience include: Schedules appointments - coordinates meetings/conferences; provides general calendar maintenance and clerical services; reminds staff of scheduled meetings and makes administrative arrangements - as required; Serves as primary timekeeper for maintenance of directorate staffing roster and timecards; acts as liaison with payroll to resolve timekeeping conflicts; Assists in implementing a records management program; ensures records are dispositioned according to policy; conducts regular reviews of records. This experience must be detailed in your resume to receive credit.

For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience.

Duties

• ***THIS IS NOT A VIRTUAL POSITION - YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major Duties : Serves as the office manager for the directorate assigned
• Coordinates and makes travel reservations
• Prepares forecasts and develops budget projections based upon historical usage and expected needs
• Assists in the development and maintenance of the on-boarding process for new employees
• Provides general clerical public contact support services such as answering the telephone - referring visitors - and providing information about the office - its functions - and standard operating procedures
• Ensure budget remains within guidelines and informs management if the budget is nearing it's limits
• Maintains calendars - schedules and plans events and meetings for affairs within an organization
• Acts as the point of contact for all SharePoint issues impacting the Directorate
• Responds verbally and/or in writing to inquiries and administrative problems brought forth to the Directorate
• Serves as the primary timekeeper and is responsible for maintenance of the Directorate staffing roster
• Serves as the records liaison and will assist in implementing a successful records management program
• Work Schedule: Monday-Friday - 8:00am-4:30pm
• Various work schedules are available - due to operational necessity and at the discretion of the supervisor
• Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Telework: This position may be authorized for telework
• Telework eligibility will be discussed during the interview process.