Administrative Support Assistant

Ateeca Inc; Boston (MA); On-site; USD 35,000 - 50,000; Part time

Job summary

An administrative solutions provider based in Boston is looking for a Resource Delivery Manager. This role involves processing incoming and outgoing mail, maintaining the mail room, and providing customer service to both in-person and email inquiries. The ideal candidate will possess excellent organizational and communication skills, work independently, and be proficient in Microsoft Office. This is a contract position with an associate seniority level.

Qualifications

• Ability to provide excellent customer service by telephone, e‑mail and in‑person.
• Ability to communicate effectively in oral expression, to deal tactfully with others.
• Knowledge of and ability to use Microsoft Office Suite including Outlook, Word, Excel, and Access.

Responsibilities

• Processes incoming daily mail and packages.
• Maintains the mail room in an orderly and tidy fashion.
• Answers and routes incoming inquiries as required.
• Performs daily review of assessments and accounts payable Outlook mailboxes.

Skills

Excellent customer service

Organizational skills

Communication skills

Ability to work independently

PC technology proficiency

Job description

Resource Delivery Manager @ Ateeca Inc | Microsoft Certified Solutions Expert

• Processes incoming daily mail and packages. Opens, sorts, logs and delivers mail to designated mail location within each section.

• Process outgoing mail using mail machinery to print, fold, stuff, seal and other mailroom machinery as needed. Delivers bulk mail to appropriate designated pick‑up/drop‑off point.

• Notifies manager of mechanical problems which impact timely mail processing.

• Maintains the mail room in an orderly and tidy fashion. Moves empty and unneeded boxes to the area by the freight elevators daily. Stores two‑wheelers, dollies and other moving equipment out of the way of mail room users when not needed.

• Makes occasional pick‑up and delivery of mail and/or packages to and from outside offices (including the State House, Office of the Attorney General and the Secretary of State's Office) within walking distance (up to one mile) of Division headquarters.

• Answers and routes incoming inquiries as required and assists in‑person visitors during the standard hours of operation from 8:45 a.m. to 4:45 p.m.

• Ensures that all agency departments have continuous adequate supply of copy paper and envelopes and delivers new stock as needed using wheeled handcart or dolly.

• Performs copying, scanning and other special projects as directed.

• Performs daily review of assessments and accounts payable Outlook mailboxes; processes incoming email correspondence as directed.

• Ability to work in a fast‑paced environment with high volumes of mail and inquiries.

• Ability to provide excellent customer service by telephone, e‑mail and in‑person.

• Ability to assemble information according to procedures; excellent organizational skills.

• Ability to communicate effectively in oral expression, to deal tactfully with others, to exercise discretion in handling confidential information.

• Ability to work accurately with names and other pertinent information.

• Ability to work independently with minimal supervision.

• Knowledge of and ability to use general office equipment.

• Knowledge of and ability to use PC technology, specifically Microsoft Office Suite including Outlook, Word, Excel and Access.

• Ability to lift 50 lbs.

Seniority level

• Associate

Employment type

• Contract

Job function

• Administrative

Industries

• Office Administration