Student Administrative & Front Desk Support (Work-Study)

The University of New Mexico; Albuquerque, Northern (NM, KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

The University of New Mexico is seeking an Administrative Support Assistant for the Student Union Administration. This cross-trained, front-line role supports the Welcome Desk, Administrative Desk, Events and Planning Office, and Facilities work order system.

Responsibilities include greeting visitors, guiding to appropriate contacts, handling basic administrative tasks, scheduling and reserving rooms, and processing work orders. Summer 2026 availability is expected.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and work independently.
• Basic computer skills and willingness to learn new systems.
• Strong organization and problem-solving skills.
• Performs miscellaneous job-related duties as assigned.

Responsibilities

• Follow established procedures and guidelines.
• Follow confidentiality guidelines.
• Crosstrain in multiple desk areas to ensure coverage and operational continuity.
• Communicate effectively with supervisors and team members.
• Maintain professionalism and friendly demeanor.
• Greet and assist students, staff, community members, and visitors with professionalism and in a friendly manner.
• Answer general questions regarding campus locations and refer people to contacts.
• Maintain a welcoming, organized environment.
• Ensure logs are up to date and maintained.
• Perform basic administrative tasks such as filing, scanning, and receiving mail.
• Support Administrative Office operations by assisting staff as needed.
• Reserve rooms and manage room reservations using EMS.
• Communicate room availability to customers.
• Process requests, inquiries, updates, and cancellations.
• Navigate work order system and place/retrieve work orders for facilities team.

Skills

Customer service

Communication

Multitasking

Independence

Basic computer skills

Organization

Problem solving

Tools

EMS

Work order system

Job description

The University of New Mexico is seeking an Administrative Support Assistant for the Student Union Administration. This cross-trained, front-line role supports the Welcome Desk, Administrative Desk, Events and Planning Office, and Facilities work order system.

Responsibilities include greeting visitors, guiding to appropriate contacts, handling basic administrative tasks, scheduling and reserving rooms, and processing work orders. Summer 2026 availability is expected.