Group Sales Rep

University of New Mexico; Albuquerque (NM); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Tuition remission

Dependent education programs

Job summary

University of New Mexico seeks a Group Sales Representative to generate and manage event sales for the Student Union Building (SUB) in Albuquerque. You will cultivate relationships with existing customers, manage proposals and contracts, and coordinate with operations to ensure successful service delivery.

The role emphasizes strong communication and a client-first approach. With a Monday–Friday schedule and a base hourly pay range, you will contribute to departmental revenue while ensuring

Qualifications

• Bachelor's degree; at least 2 years of related experience
• Equivalent substitutions allowed on a year-for-year basis for higher education

Responsibilities

• Responds promptly to event sales inquiries and requests within the same business day.
• Builds and maintains strong relationships with existing customers to encourage repeat business and future bookings.
• Serves as primary contact for small groups (0-50 guests) and Chartered Student Organizations.
• Manages sales process and event details: proposals, contracts, event requirements, client correspondence.
• Coordinates logistics with operations and internal teams to meet client expectations.
• Maintains professionalism and delivers exceptional customer service throughout the sales and event experience.
• Gathers feedback on product quality, service, and event experience.
• Represents the University in a positive, professional manner in all interactions.
• Achieves individual sales goals and contributes to department revenue objectives.
• Performs other duties as assigned.

Skills

Sales skills

Negotiation

Business development

Communication skills

Customer relationships

Results oriented

Organization

Time management

Problem solving

Education

Bachelor's degree

Job description

Position Summary

The Group Sales Representative is responsible for generating and managing event sales opportunities for the University of New Mexico's Student Union Building (SUB). This position develops and maintains strong relationships with existing customers, identifies opportunities to increase revenue, and ensures event details are accurately documented and communicated for successful service delivery.

Key Responsibilities

• Responds promptly to event sales inquiries, calls, and requests, within the same business day.
• Builds and maintains strong relationships with existing customers to encourage repeat business and generate future bookings.
• Serves as the primary point of contact for small business 0-50 guests and Chartered Student Organizations.
• Manages the sales process and operational details for booked events, including preparing proposals, developing contracts, documenting event requirements, and maintaining client correspondence.
• Works closely with operations and other internal teams to coordinate logistics and ensure events meet client expectations.
• Maintains a high level of professionalism and provides exceptional customer service throughout the sales and event experience.
• Interacts with guests and clients to obtain feedback regarding product quality, service, and overall event experience.
• Represents the Student Union Building positively and professionally in all customer and business interactions.
• Achieves individual sales goals and contributes to overall departmental revenue objectives.
• Performs other related duties as assigned.

See the Position Description for additional information.

Minimum Qualifications

Bachelor's degree; at least 2 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Previous experience in hotel sales, hospitality, event sales, guest services, business development, or a related sales field.
• Strong sales, negotiation, and business development skills.
• Excellent verbal and written communication skills.
• Proven ability to establish and maintain productive customer relationships.
• A results-oriented approach with the ability to meet or exceed sales and revenue goals.
• Strong organizational, time-management, and problem-solving skills.

Additional Requirements

Work schedule requirement Monday - Friday 7:30 AM - 4:30 PM with flexibility on the weekends if needed.

Campus

Main - Albuquerque, NM

Department

New Mexico Union Events (161D)

Employment Type

Staff

Staff Type

Regular - Full-Time

Status

Non-Exempt

Pay

Hourly: $19.76 - $26.85

Benefits Eligible

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement

As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required

Yes

Background Check Requirements

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.

For Best Consideration Date

10/9/2026

Eligible for Hiring Incentive

No

Eligible for Remote Work

No

Veteran Preference Program

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

Equal Opportunity Employer

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.