Administrative Support

Ideal Contracting; Detroit (MI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision insurance

Life insurance

Short/Long-term disability

Paid time off

401(k) retirement savings

Job summary

Ideal Contracting, a leading Michigan construction firm, seeks an Administrative Support professional to assist Preconstruction and Estimating teams. The role demands organization, discretion, and the ability to manage multiple priorities in a fast-paced environment.

The position emphasizes calendar management, travel coordination, expense processing, and CRM/Unanet data maintenance. Normal hours, on-site at Detroit HQ, with comprehensive benefits and growth opportunities.

Qualifications

• Two or more years of administrative/office support experience required.
• Preferred experience with CRM and ERP software and Unanet.
• Proactive, organized, and able to handle multiple priorities.

Responsibilities

• Provide administrative support by organizing information, preparing documents, responding to requests, and assisting with daily priorities.
• Coordinate travel arrangements, conference registrations, and industry events.
• Manage calendars, meeting requests, and schedule coordination.
• Process and track expense reports.
• Maintain accurate customer, prospect, and project records in Unanet and CRM systems.
• Support CRM data quality initiatives and information management.
• Handle mail and packages; maintain organized office and supplies.
• Communicate professionally with internal and external stakeholders.

Skills

Multitasking

Communication

Attention to detail

Discretion & confidentiality

Deadline-oriented

Education

High school diploma or equivalent

Bachelor’s degree in business or related field

Tools

Unanet

CRM software

ERP software

Job description

Founded in 1998, Ideal Contracting has grown into one of Michigan’s largest construction companies, with operations continuing to expand nationwide. Over the years, the company has earned a strong reputation for excellence and has received local and national recognition for its service, quality, efficiency, safety, and innovation.

As a full-service general contractor, Ideal Contracting offers extensive self-perform capabilities, flexible project delivery methods, and a proven portfolio of successful projects across a wide range of industries and markets. Supported by a dedicated workforce of more than 400 tradespeople and over 175 salaried professionals, Ideal is committed to delivering long-term value to its clients through trusted partnerships, proven experience, exceptional results, and unmatched quality, while helping build stronger communities where we work and live.

At Ideal, we foster a collaborative environment that empowers team members to grow, contribute, and make an impact both in the workplace and throughout the community. We maintain a strong presence in the neighborhoods we serve and are committed to creating lasting, positive change for the people and places around us.

We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our team members. Benefits include medical coverage through Blue Cross Blue Shield (PPO, HMO, and Health Savings Plan options), dental and vision insurance, life insurance, and short-term and long-term disability coverage effective on the first day of the month following hire. Eligible employees also have access to paid time off and participation in a 401(k) retirement savings plan.

The Administrative Support position provides administrative, organizational, and coordination support to the Preconstruction and Estimating teams and reports directly to the Preconstruction Assistant Manager. The desired candidate is organized, proactive, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

Education and Experience

Required

• High school diploma or equivalent and two or more years of administrative, executive support, or office support experience.

Preferred

• Three or more years of administrative support experience; experience supporting multiple departments or leaders; experience using CRM and ERP software; or a bachelor’s degree in business or a related field.
• Possess a proactive approach, strong organizational skills, attention to detail, sound judgment, and the ability to manage multiple priorities.
• Manage calendars, meeting requests, and schedule coordination.
• Coordinate travel arrangements, conference registrations, and industry events.
• Process and track expense reports.
• Provide administrative support by organizing information, preparing documents, responding to requests, and assisting with daily priorities.
• Coordinate internal and external meetings, including attendees, locations, conference rooms, presentations, meals, and other logistics.
• Prepare and distribute meeting agendas and supporting materials.
• Coordinate professional client and vendor communications, route requests, monitor open items, and communicate follow-up across teams.
• Maintain accurate customer, prospect, contact, estimating, and preconstruction records in Unanet in accordance with data-entry standards.
• Support ongoing CRM data quality initiatives.
• Process incoming and outgoing mail and packages.
• Maintain an organized office by keeping shared spaces, records, printer paper, and basic supplies ready for daily use.
• Handle confidential information with discretion.
• Recommend and implement improvements to information management, scheduling, communication, documentation, and workflow processes.
• Assist with special projects and other duties assigned by the Preconstruction Assistant Manager and/or designee.

Software and Technology:

• Proficiency with Microsoft Office Suite, including Outlook, Excel, and Teams.
• Preferred experience with Unanet CRM, Vista Enterprise Resource Planning, Bluebeam, Power BI, electronic document management systems, and virtual meeting or conference room technology; training will be provided where indicated.

Additional Essential Job-Related Skills:

• Prioritize workload, meet established deadlines, and follow through on assignments without prodding.
• Function effectively in a fast-moving environment while balancing multiple projects.
• Communicate clearly, tactfully, and courteously with internal and external customers, both verbally and in writing.
• Work independently using sound judgment and discretion while maintaining confidentiality.

Key Performance Expectations:

• Maintain accurate records, documentation, Unanet data, and reporting.
• Effectively manage schedules, meetings, and related coordination.
• Meet deadlines and complete assignments with consistent follow-through.
• Provide responsive, professional, and service-focused support to internal stakeholders.

Essential Physical Demands:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lift, handle, and carry materials, equipment, and supplies as necessary up to five (5) pounds.
• Lift five (5) pounds floor to waist, lift five (5) pounds waist to shoulder, lift and carry up to five (5) pounds, and push/pull five (5) pounds.
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
• Coordination necessary to operate computers and office equipment with pushbuttons and/or touch screens.
• Read and interpret documents.
• Read a diverse amount of printed and computer material.
• Communicate effectively and listen attentively.
• Speak tactfully and effectively to internal and external contacts in one-on-one situations and small or large group settings.
• Establish and maintain effective and harmonious working relationships with internal and external contacts.
• Communicate effectively, verbally and in writing.
• Ability to follow written and verbal communications.
• Exercise independent judgment and maintain confidentiality.
• Ability to balance multiple projects.
• Possess strong leadership and motivational skills.

Essential Mathematical Skills:

• Perform addition, subtraction, division, and multiplication.

Essential Interpersonal Skills:

• High sense of integrity and ethics
• Trustworthy
• Desire for continuous improvement
• Ability to accept performance feedback
• Goal and deadline oriented
• Ability to adapt to change
• Detail-oriented
• Service-focused
• Team-oriented

Essential Reasoning Ability:

• Remain calm in a demanding environment, assisting a diverse blend of people.
• Solve practical problems in a variety of situations.

General Requirements and/or Disclaimers

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified. Other duties may be assigned by the direct supervisor and/or designee.

Hours of Employment:

Normal business operation hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. at the Ideal Headquarters at 2525 Clark Street in Detroit, MI.

Compensation:

The employee in the Administrative Support position is a non-exempt employee under the provisions of the Fair Labor Standards Act ("FLSA"), 29 USC §§201, et Seq., and as a result thereof is entitled to accumulate or to be paid any compensatory time off or overtime.

Ideal Contracting, LLC is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons with Disabilities Act and the Federal Americans with Disabilities Act, an employer has a legal obligation to accommodate an employee’s or job applicant’s disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.