Administrative Specialist - Window Gallery

Nebraska Furniture Mart Inc.; Cedar Park (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

Nebraska Furniture Mart Inc. in Cedar Park, TX, is seeking an Administrative Specialist to support the Window Gallery department with a range of administrative tasks, issue resolution, order/return coordination, and vendor communication.

You will handle research, maintain departmental policies, and assist with projects, while providing strong MS Office skills and a customer-service mindset to help customers create the home they love.

Qualifications

• High School Diploma or GED preferred.
• 4 years office/clerical experience required.
• 2 years customer service or vendor relationship experience required.
• Knowledge and/or sales of Hunter Douglas window treatment products preferred.
• Advanced knowledge of Microsoft Office products (Word, Excel, PowerPoint, Access).
• Data entry skills per established department requirements.
• Ability to work night, weekend and/or early morning hours based on business needs.
• Pre-employment screening includes, but isn’t limited to, criminal background check.

Responsibilities

• Capture the Details: Research cause of problems and issue resolution
• Create the Plan: May coordinate orders and deliveries as well as returns, adjustments and exchanges of orders
• Work the Plan: Complete various departmental projects as assigned, ensuring projects are tracked and completed in a timely manner with minimal to no supervision
• Play Your Part: Support the Window Gallery Department by preforming a variety of tasks related to window treatments, be the point of contact for the team
• Be Precise: Work with management to maintain departmental policies, procedures, training materials, communications, etc.
• Be Memorable: Interact and maintain relationships with vendor contacts

Skills

Customer service

Vendor relations

MS Office

Data entry

Flexible hours

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Pay Range: $22.10 - 27.40 Hourly

Job Description: Your Piece of the Puzzle

Do you like solving problems and assisting others? NFM is looking for an Administrative Specialist to perform administrative tasks to support the Window Gallery department. You will handle complex issues and problems, research complex issues to find resolution and follow procedures and processes to accomplish these tasks. You will build brand loyalty one customer at a time.

Job Duties: A Day in the Life

• Capture the Details: Research cause of problems and issue resolution
• Create the Plan: May coordinate orders and deliveries as well as returns, adjustments and exchanges of orders
• Work the Plan: Complete various departmental projects as assigned, ensuring projects are tracked and completed in a timely manner with minimal to no supervision
• Play Your Part: Support the Window Gallery Department by preforming a variety of tasks related to window treatments, be the point of contact for the team
• Be Precise: Work with management to maintain departmental policies, procedures, training materials, communications, etc.
• Be Memorable: Interact and maintain relationships with vendor contacts

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?

• High School Diploma or GED preferred
• 4 years office/clerical experience required
• 2 years customer service or vender relationship experience required
• Knowledge and/or sales of Hunter Douglas window treatment products preferred
• Advanced knowledge of Microsoft Office products (Word, Excel, PowerPoint, Access)
• Data entry skills per established department requirements
• Ability to work night, weekend and/or early morning hours based on business needs.
• Pre-employment screening includes, but isn’t limited to, criminal background check