Administrative Specialist Lead - Flooring Installation

Nebraska Furniture Mart Inc.; Cedar Park (TX); Sur place; USD 34 000 - 42 000; Plein temps

Résumé du poste

Nebraska Furniture Mart Inc. is seeking an Administrative Specialist Lead - Flooring to support the Flooring Installation team with advanced administrative coordination, project oversight, and operational support.

In this lead role, you’ll guide procedures, resolve complex issues, and collaborate across teams to help deliver an exceptional experience for customers and partners. Monitor installer performance, manage projects, handle pay processing, and help develop policies and training materials

Qualifications

• High School Diploma or GED.
• 3-5 years office/clerical experience.
• 3-5 years customer service experience.
• Proficient in MS Office applications (Outlook, Excel, Word).
• Basic accounting skills.
• Detail oriented.
• Ability to multi-task and prioritize.
• Ability to delegate and staff accountable.
• Excellent written and verbal communication skills.
• Ability to enter data quickly and accurately.
• Ability to work night, weekend and/or early morning hours based on business needs.
• Pre-employment screening includes, but isn't limited to, criminal background check.

Responsabilités

• Monitor: Track installer performance and maintain accurate records to support operational goals and service standards.
• Manage: Coordinate and complete assigned departmental projects, ensuring progress is tracked and deadlines are achieved.
• Maintain: Perform accounts payable and accounts receivable activities related to installer pay processing and reconciliation.
• Assist: Prepare purchase orders, invoices, and supporting documentation for review and approval.
• Collaborate: Partner with management to develop and maintain departmental policies, procedures, training materials, and communications.
• Support: Serve as a lead resource for the department by addressing complex administrative issues and assisting with process improvements.

Connaissances

Detail oriented

Multi-tasking

Strong communication

Customer service experience

Accounting skills

Formation

High School Diploma or GED

Outils

MS Office

Description du poste

Pay Range: $24.65 - 30.57 hourly

Job Description: Your Piece of the Puzzle

As NFM's Administrative Specialist Lead - Flooring, you'll play a key role in supporting the Flooring Installation team through advanced administrative coordination, project oversight, and operational support. In this lead position, you will help ensure department processes run efficiently, provide guidance on established procedures, and serve as a resource for resolving complex issues. Working with minimal supervision, you'll collaborate across teams to support business objectives and deliver an exceptional experience for customers and partners.

Job Duties: A Day in the Life

• Monitor: Track installer performance and maintain accurate records to support operational goals and service standards.
• Manage: Coordinate and complete assigned departmental projects, ensuring progress is tracked and deadlines are achieved.
• Maintain: Perform accounts payable and accounts receivable activities related to installer pay processing and reconciliation.
• Assist: Prepare purchase orders, invoices, and supporting documentation for review and approval.
• Collaborate: Partner with management to develop and maintain departmental policies, procedures, training materials, and communications.
• Support: Serve as a lead resource for the department by addressing complex administrative issues and assisting with process improvements.

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love - because that's what we love.

Qualifications: Can You Check These Boxes?

• High School Diploma or GEDpreferred
• 3-5years office/clerical experience
• 3-5years customer service experience
• Proficient in MS Office applications - Outlook, Excel, Word, etc.
• Basic accounting skills
• Detail oriented
• Ability tomulti-task andprioritize
• Ability to delegateand staff accountable
• Excellent written and verbal communication skills
• Ability to enter data quickly and accurately
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn't limited to, criminal background check