Administrative Specialist: Office Ops & Scheduling

State of Arkansas; Salem (AR); On-site; USD 36,000 - 53,000; Full time

Benefits offered by this job

Pension

Maternity leave

Paid state holidays

Job summary

The Administrative Specialist is a key administrative support role within the Department of Human Services, performing a variety of office duties to ensure efficient operations and support for agency staff and programs. You will handle schedules, documentation, and customer service, collaborating with team members, leadership, and the public to maintain smooth workflows.

The position requires a high school diploma or equivalent, strong communication skills, and proficiency with Word, Excel, and

Qualifications

• A high school diploma or equivalent is required.
• Ability to multi-task, problem solve and prioritize.
• Sufficient interpersonal skills to interact with clients and coworkers.
• Proficient in Microsoft Word, Excel and PowerPoint; familiarity with office equipment.

Responsibilities

• Answer phones, respond to emails, manage office supplies and equipment.
• Maintain both physical and electronic filing systems and ensure accessibility.
• Draft and proofread internal and external communications and reports.
• Coordinate meetings, manage calendars and take minutes; track follow-up actions.
• Create and maintain records and databases, ensuring accuracy and compliance.
• Provide timely responses to inquiries and route questions appropriately.
• Input and maintain data in electronic systems and spreadsheets.
• Monitor records to ensure information is current; ensure supplies are available.

Skills

Professional communication

Public customer service

Record keeping

Calendar management

Data entry

Data management

Office software (Word, Excel, PPT)

Confidential handling

Process improvement

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Copiers / Fax / Phone systems

Job description

The Administrative Specialist is a key administrative support role within the Department of Human Services, performing a variety of office duties to ensure efficient operations and support for agency staff and programs. You will handle schedules, documentation, and customer service, collaborating with team members, leadership, and the public to maintain smooth workflows.

The position requires a high school diploma or equivalent, strong communication skills, and proficiency with Word, Excel, and