Administrative Specialist: Office Ops & Communications

State of Arkansas; Arkansas; Hybrid; USD 36,000 - 53,000; Full time

Benefits offered by this job

Pension

Maternity leave

Paid state holidays

Job summary

The Department of Human Services within the State of Arkansas seeks an Administrative Specialist to provide essential clerical and customer service support. You will handle phones, correspondence, scheduling, records, and data entry to ensure efficient office operations.

The role requires strong communication, organizational skills, and discretion with sensitive information. Benefits include pension, maternity leave, paid holidays, and more.

Qualifications

• High school diploma or equivalent required.
• Ability to draft clear, professional correspondence.
• Proficiency with Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Answer phones, respond to emails, manage office supplies.
• Maintain filing systems (physical and electronic).
• Draft and proofread memos, reports, and correspondence.
• Coordinate meetings and manage calendars for staff and leadership.
• Input and maintain data in electronic systems and databases.
• Track follow-up actions and maintain records for audits.
• Order supplies to meet operational needs.

Skills

keyboarding

phone system

clear enunciation

verbal communication

written communication

drafting correspondence

customer service

records management

data entry

office software

process improvement

Education

High school diploma

Tools

Microsoft Word

Excel

PowerPoint

Job description

The Department of Human Services within the State of Arkansas seeks an Administrative Specialist to provide essential clerical and customer service support. You will handle phones, correspondence, scheduling, records, and data entry to ensure efficient office operations.

The role requires strong communication, organizational skills, and discretion with sensitive information. Benefits include pension, maternity leave, paid holidays, and more.