Client-Focused Administrative Specialist

State of Arkansas; Batesville (AR); On-site; USD 36,000 - 53,000; Full time

Benefits offered by this job

Pension

Maternity leave

Paid state holidays

Job summary

The State of Arkansas, Department of Human Services, is seeking an Administrative Specialist to provide essential clerical support within the agency. You will handle a variety of office duties, support staff, and assist customers to keep operations running smoothly.

The role requires strong MS Office skills, excellent communication, and the ability to multi-task in a fast-paced environment, with adherence to state and federal privacy laws.

Qualifications

• High school diploma or equivalent required.
• FLSA governed; overtime approved and compensated.
• Strong computer and communication skills required.

Responsibilities

• Answer phones, respond to emails, manage office supplies.
• Maintain physical and electronic filing systems, ensuring accessibility.
• Draft and proofread internal and external communications (memos, reports, letters).
• Coordinate meetings, appointments, and conferences for staff and leadership.
• Manage calendars, deadlines, and meeting schedules with attention to priority.
• Prepare and distribute meeting agendas, take minutes, and track follow-ups.
• Create and update records, files, and databases, ensuring accuracy and policy compliance.
• Provide timely, professional responses to inquiries and refer questions as needed.

Skills

Multitasking

Problem solving

Prioritization

Interpersonal skills

Verbal and written communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Job description

The State of Arkansas, Department of Human Services, is seeking an Administrative Specialist to provide essential clerical support within the agency. You will handle a variety of office duties, support staff, and assist customers to keep operations running smoothly.

The role requires strong MS Office skills, excellent communication, and the ability to multi-task in a fast-paced environment, with adherence to state and federal privacy laws.