Administrative Specialist IV - Client Services & Data

Health & Human Services; Craven Terrace (NC); On-site; USD 39,000 - 69,000; Full time

Job summary

The Department of Health and Human Services in North Carolina seeks an Administrative Specialist I to support three counselors and staff in the New Bern Unit office. Duties include greeting visitors, handling phones, preparing documents, and maintaining case files and billing processes.

Qualifications require a high school diploma or GED with two years of related administrative experience or an equivalent combination of education and experience; federal funding supports the position.

Qualifications

• High school diploma or GED required, with two years of related admin experience.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Greeting visitors and callers courteously and professionally.
• Using a multi-line phone system to answer and route calls.
• Preparing documents, maintaining spreadsheets, inputting data, and completing billing processes for assigned staff.
• Receiving applications from clients, along with requesting and obtaining medical/treatment records.
• Documenting client information, interactions, and services into the case management system throughout the rehabilitation process.
• Utilizing office equipment and other relevant technology to meet office needs.

Skills

Teamwork

Office support

Public interaction

Education

High school diploma or GED

Job description

The Department of Health and Human Services in North Carolina seeks an Administrative Specialist I to support three counselors and staff in the New Bern Unit office. Duties include greeting visitors, handling phones, preparing documents, and maintaining case files and billing processes.

Qualifications require a high school diploma or GED with two years of related administrative experience or an equivalent combination of education and experience; federal funding supports the position.