Senior Administrative Specialist - Disability Services

State of North Carolina - Health & Human Services; North Carolina; Vor Ort; USD 39.000 - 69.000; Vollzeit

Zusammenfassung

The North Carolina DHHS Division of Employment and Independence for People with Disabilities (EIPD) seeks an Administrative Specialist I in the New Bern Unit to provide clerical support to three counselors and other staff, helping eligible people with disabilities achieve identified goals.

Key duties include greeting visitors and callers, operating a multi-line phone system, preparing documents and billing, processing client applications and records, documenting client information in the case

Qualifikationen

• High school diploma or GED required.
• Two years of related administrative experience or equivalent education/experience.
• Experience with office procedures and documentation is preferred.

Aufgaben

• Greet visitors and callers professionally.
• Operate a multi-line phone system and route calls to appropriate staff.
• Prepare documents, maintain spreadsheets, input data, and handle billing for staff.
• Receive applications from clients and request medical/treatment records.
• Document client information in the case management system during the rehabilitation process.
• Utilize office equipment and relevant technology to support office needs.

Kenntnisse

Customer service

Data entry

Billing

Office support

Phone handling

Ausbildung

High school diploma or GED

Jobbeschreibung

The North Carolina DHHS Division of Employment and Independence for People with Disabilities (EIPD) seeks an Administrative Specialist I in the New Bern Unit to provide clerical support to three counselors and other staff, helping eligible people with disabilities achieve identified goals.

Key duties include greeting visitors and callers, operating a multi-line phone system, preparing documents and billing, processing client applications and records, documenting client information in the case